Solved! Go to Solution.
1) You were blacklisting which is in violation of the Rules of Conduct.
2) Report the offender from within Home.
3) If you cannot do so, then come to this forum and send a PM to HomeForumMods. Please include the PSN ID of the alleged offender, the date, time, time zone and details of the offense. As your friends to do the same if they witness a thread followed by a freeze.
For all you know, you may have been reporting the wrong person.
But if you are reporting the right person, keep doing so - only when they pull such a stunt. And report it as I have mentioned above. Let your friends know what to look for and encourage them to properly report.
It may be a while before Moderation can collect enough proof in order to take action against an offending account. But also, Development has to figure out how the freeze was done and work on resolving it.
We have two issues when it comes to intended freezes in Home. Bad people and developmental/technical flaw(s). Both have to be dealt with. And it can take some time (just like before). But it can and will be taken care of.
Freezing is not good for Home and SCEA/SCE wants it stopped. They want us to be happy. As happy users spend more money.
That's the last I'm going to spend on this discussion. Carry on, sir.