Hello LKWD I am writing you today because of an issue that has occured. I was recently gifted Dream Hideaway, I was very excited to recieve this place because of how beautiful and spacious it wa, nice job by the way. But heres the issue every time I loaded up my space my avatar wouldnt load up properly, same thing happens with my friends. Also when I place furniture in my space it either does not load up properly or gets deleted when I visit once again. I do not know what is going on? Is it possible for my friend to get a refund? I honestly don't want to deal with this place anymore. Can you assist me in any way?
They have a Facebook page, if you do you can contact them that way. Or you can contact them at lockwood-studios.com
This has been happening to me as well, I don't know why or when it started but I had decorated my Dream Hideaway a few months ago and used all 100 slots and a couple of weeks ago I went back to change some things and more than half my furniture had been deleted. :/
That will probably alert their attention when they are finally back from the holidays