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May 08 2013
By: TinyTart25 First Son 9 posts
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Dolphy room MISSING!!!???

11 replies 404 views Edited May 8, 2013

Is anybody else having an issue with their Dolphy Room missing?  A friend and me logged on a few minutes ago to find our dolphy rooms completely gone as if we never purchased it.  Our dolphins and any customizations we bought (cushions, frames, etc.) are gone.  And we didn't even get refunds!  What the heck is going on!?

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Fender Bender
Registered: 12/28/2011
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Re: Dolphy room MISSING!!!???

[ Edited ]
May 8, 2013
My dolphy room still appears to be in my navigator, perhaps clearing your cache and see if that helps at all.
(To clear your cache open your navigator and go to Options>Cache>Clear Cache)

If you're still suffering from issues perhaps report the matter in the Playstation Home Support section of the forums.

Link to Playstation Home Support - http://community.us.playstation.com/t5/PlayStation-Home-Support/bd-p/22578
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Shinra Executive
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Re: Dolphy room MISSING!!!???

May 8, 2013

A friend of mine said hers was missing too. Might be a server error. 

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First Son
Registered: 12/24/2012
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Re: Dolphy room MISSING!!!???

May 8, 2013

Thank you both!  I'll try clearing my cache but I'm not sure that's the problem since even the shop no longer shows I've purchased it Smiley Sad

 

Joanna, I hope it's an issue they will soon work out!  I've never seen a personal space just vanish like this :/  Not that it's a good thing, but at least we know it's not just us having this issue now!

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Shinra Executive
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Re: Dolphy room MISSING!!!???

May 8, 2013

TinyTart25 wrote:

Thank you both!  I'll try clearing my cache but I'm not sure that's the problem since even the shop no longer shows I've purchased it Smiley Sad

 

Joanna, I hope it's an issue they will soon work out!  I've never seen a personal space just vanish like this :/  Not that it's a good thing, but at least we know it's not just us having this issue now!


Be sure to report it in support.

 

Your thread timing is amazing given I just got done talking to a long time friend who said hers was gone too. I suspect they'll fix it but I would post in support. You could also PM Joystick Warrior with your issue. The fact you're not alone is reassuring given it's something that will most likey get addressed.

 

Good luck. 

 

 

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Fender Bender
Registered: 12/28/2011
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Re: Dolphy room MISSING!!!???

May 8, 2013

TinyTart25 wrote:

Thank you both!  I'll try clearing my cache but I'm not sure that's the problem since even the shop no longer shows I've purchased it Smiley Sad

 

Joanna, I hope it's an issue they will soon work out!  I've never seen a personal space just vanish like this :/  Not that it's a good thing, but at least we know it's not just us having this issue now!


You're very welcome, I just hope things work out, I've heard of this happening to a few people quite recently to so I'm hoping this will solve the issue being a chache clear may help in affiliation of restoring content and spaces.

If not just post the matter in PlayStation Home Support as I further said and the support team will be sure to look into the matter I'm certain.

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First Son
Registered: 12/24/2012
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Re: Dolphy room MISSING!!!???

May 8, 2013

Thank you both again!  I've contacted Joystick_Warrior and posted on the Home support page! 

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Splicer
Registered: 06/09/2009
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Re: Dolphy room MISSING!!!???

May 8, 2013

It happened to us also.

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Fender Bender
Registered: 03/01/2010
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Re: Dolphy room MISSING!!!???

May 8, 2013

I haven't checked mine yet, but I hope not, this would be the 3rd time mine fell to a big glitch. I'd hate to lose my dolphy again. Will need to get on home soon and check.


Thanks Asuka424 for the Signature
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First Son
Registered: 01/15/2013
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Re: Dolphy room MISSING!!!???

May 8, 2013

Mine was too. Then I closed my eyes and said to myself

 

"Some people think cucumber taste better pickle"

 

And then it magically appeared back in my inventory.

 

 

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