I LOVE GRANZELLA ITEMS <3 I really like to wear Witch outfit its sooo cuuteee <3 Succubus is too sexy XD and GZ hairs love them.
I dont buy LKWD items...idk why..
I wish Neon Downtown release on NA , EU, and HK
They have a customer support in Neon Downtown, it gives extra types of purchased items ( Sorry My English is really horrible ) \
Granzella does a better job releasing things that appeal to me (Asian themed clothing, personal spaces/decor) but their prices tend to be rather high. They're finally starting to learn the value of bundling, though it does suck when there is just one item in a bundle that you want (like that tied back hair accessory in the racer suit bundle). They also tend to be slower on communication. I do however like how they continually update their public and private spaces!