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May 05 2005
By: ikusdfkdfh~ Fender Bender 4632 posts
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the PROPER way to clean ur PS2 at home!

52 replies 120 views Edited May 5, 2005
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here it is:
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If you have not yet opened your PS2, do not open your open your PS2.
Sony offers a free replacement warranty on any PS2 console regardless of purchase date.
As long as the console has a warranty sticker. Sending your PS2 to Sony to get it
repaired or replaced is a FAR better option than trying to fix it yourself.

I would have tried returning the PS2 first before opening it too.
But i was only made aware of this after i tried it

I will try to get a list of Sony phone numbers on here at some point,
or if you know the right number for this Sony service in your country
emailit to me.

UPDATE: I have been given the numbers to call for Sony USA and Canada:

From the Playstation site:
    "For technical assistance with the PlayStation 2, PS one, or PlayStation in the U.S. & Canada,
please contact SCEA Consumer Service at 1-800-345-SONY (7669) Monday - Saturday 6:00 AM - 8:00 PM PST
and Sunday 7:00 - AM 6:30 PM PST in order to thoroughly troubleshoot your problem and for us to assist you."

Thanks to David Cresswell for providing info.

UPDATE: Some more Sony contact info that has been sent to me by Ivan Godoy:

Sony Electronics Inc.
World Repair Parts Center
8281 N.W. 107th
Terrace Kansas City, MO 64153 USA
(800) 488-7669 (USA Only) -or- (800) 345-7669
(816) 891-7550
(816) 891-2580 (Fax)
44-1-71-911-8700 (UK)


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But if you must continue:

It would be smart of you to read through this before you start,
so that you know what to expect and can prepare properly
Also, make sure there's no disk inside and no peripherals attached.

Remember...I am not liable for any damages that may arise from you taking apart your PS2,
so proceed at your own risk.

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This is a simple guide to resolve the 'clicking' problems and some disc reading errors that some of you are getting.
If your PS2 is still under warranty obviously dont attempt any of this and get Sony to repair it. Remember that if you take your PS2 apart you will void your warranty. The following instructions are put together from my own personal experience, so if theres something that doesnt look right
email me and let me know.
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My console is version SCPH-30003, yours may be different and im not sure if that affects the procedure.

The clicky noise i only figured out after taking a closer look at the lens moving parts, the lens has to move accross to read the disc and the clicky noise is the lens-moving mechanism not working efficiently. By cleaning the bars that the lens move on, and then adding oil, the lens can move easier and quicker, and i would say it returns it to a pretty much 'new' state.
This is a simple guide to resolve the 'clicking' problems and some disc reading errors that some of you are getting.

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Turn the PS2 upside down (If you dont want your PS2 scratched it'll be best to do this on a soft/smooth surface). You should see 10 squares on the bottom side, 4 are rubber, 6 are plastic

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Proceed to remove them, but be careful not to scratch the case. You can remove the rubber ones with a fingernail, but the plastic tabs are tougher, use a small flathead screwdriver to remove them. I simply stuck the end in the groove, and twisted it, the tab just flips up

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Underneath the tabs are the screws, remove all the tabs first though

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Once all the tabs are removed, keep them in a safe place, unless you want your PS2 scratching surfaces.
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This is a small plan i made of the screw positions, you may want to do this as the screws arent all the same size. Its just some piece of card.
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I didnt measure the screws, but there seems to be two extra long ones, and the others look about the same size.
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Just stab the screws through the plan and they'll stay safe till you need them again

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Flip your PS2 back over (right way up). You have to do the next step carefully as its important you dont break the linking ribbon between the 2 halfs. See the next image so you know whats coming up.

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Lift the back up and then towards you, you'll notice the disc tray and controller/memory card slots stay with the bottom half

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Careful with this ribbon, breaking it means you lose the reset and open buttons....not a good idea,
see the next step.
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Lift up the part and then move it to the right and it should come lose

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Now that its free, you can put the top half case aside.
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Now we have access to the disc drive, the stuff to the left are power related parts and maybe some other stuff, ignore them as you dont have to deal with it.
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Remove the 4 black screws, none other. You will need a small screwdriver.
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Keep the screws safe, they are important. I used one of the rubber tab/feet.
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And heres what happens when you arent thinking about the task at hand. I left GTA: Vice City in the disc tray, a potentially dangerous thing to do. Its probably too late to mention it, but
MAKE SURE ALL PERIPHERALS AND DISKS ARE REMOVED BEFORE STARTING.
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Right, heres my PS2's lens mechanism, the cause of my problems. Take a Qtip (cotton-bud) and gently wipe the lens, some people recommend using alcohol to rub on the lens, i didnt need to do this to get a clean lens.
You'll notice how easy it is to press down the lens, so be gentle.

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The next steps are optional.

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These 2 screws are on the bottom-left side of the disc tray, remove them and store them safe (another rubber foot...)
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Now tilt the tray up from and slide it out, dont hit the laser.
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Now here's what i've worked out to be the source of the 'clicky' problem. Make sure your problem is a definite 'click' noise, like i was getting.
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The lens holder slides on these 2 metal bars. When they get dirty, the lens is harder to move, if you look at it for long enough you'll see how it works. All you need to know is that if you keep the metal bars clean and lubicrated it will make PS2's life easier. I used sewing-machine oil on it, but im going to ask around to see whats the best to use.

UPDATE: Apparently, sewing machine oil is not such a smart idea, Heres what i have been told:

"Marcos, don't use sewing machine oil, which can drip, attract dust because of its viscosity...
Instead use electrical grease or light bulb grease and apply it to the two bars
holding the PS2 lens...This will last longer, repel humidity, and dust...

Victor."

Another suggestion I have had about the oil:

"You mentioned about using sewing machine lubricating oil on the lens housing guide....
well its seems OK offhand if we dont have anything else in hand...
But in time it may smear out onto the machine part due to lack of viscosity....
I would recommend the use of silicone based lubricant like the ones used for cassette
player mechanism lubrication. It appears white similar to a toothpaste but at the
same time very lubricating like grease. Ask for one at your electronic parts supplier."

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Now put the PS2 back together:

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Did you break the ribbon cable linking the power/reset buttons to the console?
These sites sell replacements and more:

Whitedog.co.uk
Kanection.co.uk
Lik-Sang.com

There are plenty more sites that sell replacement parts, email me if you would like a site added.

Message Edited by Sir_Crono on 04-28-2006 04:56 PM

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Last Guardian
Registered: 03/01/2004
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Re: the PROPER way to clean ur PS2 at home!

May 5, 2005
been there done that,
100% of you will read this, 2% of the same 100% will be stupid enough to read it again
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Treasure Hunter
Registered: 02/21/2004
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Re: the PROPER way to clean ur PS2 at home!

May 5, 2005
dam, nice pics, i saved this so if i ever need to do that but i still got my sticker thing, my ps2 is only a lil over a year old.....
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Fender Bender
Registered: 03/24/2005
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Re: the PROPER way to clean ur PS2 at home!

May 5, 2005
my ps2 died an hr ago...it won't read the discs so i am thinking of performing this method on my ps2,
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Keyblade Wielder
Registered: 05/04/2005
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Re: the PROPER way to clean ur PS2 at home!

May 5, 2005
Where did you learn all this stuff? Thanks for showing me I saved it.
Chuf it out.
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Keyblade Wielder
Registered: 03/30/2004
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Re: the PROPER way to clean ur PS2 at home!

May 5, 2005
Good info posted!! I still have my warranty,sticker on, and have already sent mine in once to get repaired. But, if,I want to risk it and repair it myself to save the 2 weeks it would be,gone, then this would certainly come in handy....
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Treasure Hunter
Registered: 03/31/2005
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Re: the PROPER way to clean ur PS2 at home!

May 5, 2005
What good is that
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Fender Bender
Registered: 03/24/2005
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Re: the PROPER way to clean ur PS2 at home!

May 5, 2005
thank god somwone has finally liked my thread
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Keyblade Wielder
Registered: 01/27/2004
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Re: the PROPER way to clean ur PS2 at home!

May 5, 2005

how long is Sony offering this replacement warranty for? 

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My PS2 is starting to have some problems, and I dunno if I should send it in now, or wait until it craps out altogether...

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Gaming Beast
Registered: 08/13/2004
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Re: the PROPER way to clean ur PS2 at home!

May 6, 2005
im going to let shakespears do this one this time. good to know how to do this stuff though!
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heh, and sony is useless if you took off the stickers. 75 bucks + shipping, god knows how long, and ontop of that, its an unguaranteed fix. its like paying somone to kick you in the balls while singing the numa numa song.
Somone pleeease tell me how to get my god damn sig image into here, dont know why my hoster dropped the image and left the link to their site.
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