i have a sub acct for my son but we arent able to play online when he is at his moms or with me whats the deal
I know this is a stupid question, but there is an active internet connection at both places right?
Also are there possible parental restrictions in place preventing the online play?
Are you getting any error codes at all, what happens when he does try to play online?
Basically we need some more information to be able to assist you.
UPDATE ok he can sign in on PSN through the computer and veiw the forums and such but when he signs in on his ps3 it says he cannot sign in using another users sign id (email address) **bleep** is going on? this is getting to be too much BS
ok so if I did a format on his hard drive and strated from scratch and he signs in with the sub acct. that might work? and instead of using his full name as a user he could use nick name?
no don't do that.
Just try making a new sub account of the main account you are currently using, then try logging in with the new sub account and see what happens.