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Cannon Fodder
louiswar_07
Posts: 5
Registered: ‎07-29-2009

my PSN account was stolen/email was changed

I need help, my main account louiswar07 was just stolen and the password was changed. I tried the forgot password thing but it says that the information is wrong, and I know it's right, so he must have also changed the sign in id. Does anyone know another way that I can get my account back? Also how can I report the user who stole my account?

 

Good thing I always delete my credit card info after every purchase I make because if I didn't.....my account wouldn't have been the only thing that was stolen

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Cannon Fodder
Renzuko
Posts: 11
Registered: ‎12-21-2008

Re: my PSN account was stolen/email was changed

Gamesharing...?

No other way it could be stolen. 

unless you have your pw out,

or a friend knows your pw.

 

Goodluck?

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Cannon Fodder
louiswar_07
Posts: 5
Registered: ‎07-29-2009

Re: my PSN account was stolen/email was changed

yea, i guess that's what happens when you decide to gameshare with a stranger for the first time...*sigh*
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Uncharted Territory
Keith_Loving
Posts: 1,506
Registered: ‎12-30-2008

Re: my PSN account was stolen/email was changed

actaully, i would call sony on the phone and discuss this serious matter with them....stolen accounts is a very serious crime, and you should take action and call sony on this.

 

keith_loving

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Cannon Fodder
Renzuko
Posts: 11
Registered: ‎12-21-2008

Re: my PSN account was stolen/email was changed

Try calling them up...?

Maybe they can help you. But they wont be happy.

 

Did you have a lot of DL content?

 

If all fails. Just make a new account.

 

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Wastelander
Pius24
Posts: 805
Registered: ‎06-06-2009

Re: my PSN account was stolen/email was changed

gamesharing strikes again! XD check your e-mail if it says u changed ur password or sign in id
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Uncharted Territory
Keith_Loving
Posts: 1,506
Registered: ‎12-30-2008

Re: my PSN account was stolen/email was changed


Renzuko wrote:

If all fails. Just make a new account.

 


that is bad advise, don't just let this go and make a new account, you need to call sony on this, sony will have records of everything that involved the account, they will have a database that shows the date and time the email was changed...all you will have to do is verfiy all the information to them on the phone before the information was changed and they can help you.  just that simple.

 

keith_loving

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Cannon Fodder
louiswar_07
Posts: 5
Registered: ‎07-29-2009

Re: my PSN account was stolen/email was changed

Well I don't know which number I should call, and yes I did have a lot of downloads including Wipeout HD, LBP add ons (both MGS4 packs, animals, resistance, god of war, etc.), and a lot of other stuff.
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Uncharted Territory
Keith_Loving
Posts: 1,506
Registered: ‎12-30-2008

Re: my PSN account was stolen/email was changed

i'll look up the number for you and post it here with a direct link to the site...let me look, be back as soon as i find it.

 

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Uncharted Territory
Keith_Loving
Posts: 1,506
Registered: ‎12-30-2008

Re: my PSN account was stolen/email was changed

 

http://www.us.playstation.com/News/ConsumerAlerts

 

For further assistance, please contact:
Customer Support, Sony Computer America
Tel: 800-345-7669 (800-345-SONY)

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