Showing results for 
Search instead for 
Do you mean 
Reply
Jul 29 2009
By: louiswar_07 First Son 5 posts
Offline

my PSN account was stolen/email was changed

43 replies 1623 views Edited Jul 29, 2009

I need help, my main account louiswar07 was just stolen and the password was changed. I tried the forgot password thing but it says that the information is wrong, and I know it's right, so he must have also changed the sign in id. Does anyone know another way that I can get my account back? Also how can I report the user who stole my account?

 

Good thing I always delete my credit card info after every purchase I make because if I didn't.....my account wouldn't have been the only thing that was stolen

Please use plain text.
Message 1 of 44 (1,623 Views)
Reply
0 Likes
First Son
Registered: 12/21/2008
Offline
11 posts
 

Re: my PSN account was stolen/email was changed

Jul 29, 2009

Gamesharing...?

No other way it could be stolen. 

unless you have your pw out,

or a friend knows your pw.

 

Goodluck?

Please use plain text.
Message 2 of 44 (1,623 Views)
Reply
0 Likes
First Son
Registered: 07/29/2009
Offline
5 posts
 

Re: my PSN account was stolen/email was changed

Jul 30, 2009
yea, i guess that's what happens when you decide to gameshare with a stranger for the first time...*sigh*
Please use plain text.
Message 3 of 44 (1,623 Views)
Reply
0 Likes
Uncharted Territory
Registered: 12/30/2008
Offline
1518 posts
 

Re: my PSN account was stolen/email was changed

Jul 30, 2009

actaully, i would call sony on the phone and discuss this serious matter with them....stolen accounts is a very serious crime, and you should take action and call sony on this.

 

keith_loving

Please use plain text.
Message 4 of 44 (1,623 Views)
Reply
0 Likes
First Son
Registered: 12/21/2008
Offline
11 posts
 

Re: my PSN account was stolen/email was changed

Jul 30, 2009

Try calling them up...?

Maybe they can help you. But they wont be happy.

 

Did you have a lot of DL content?

 

If all fails. Just make a new account.

 

Please use plain text.
Message 5 of 44 (1,623 Views)
Reply
0 Likes
Wastelander
Registered: 06/07/2009
Offline
805 posts
 

Re: my PSN account was stolen/email was changed

Jul 30, 2009
gamesharing strikes again! XD check your e-mail if it says u changed ur password or sign in id
Photobucket
Please use plain text.
Message 6 of 44 (1,623 Views)
Reply
0 Likes
Uncharted Territory
Registered: 12/30/2008
Offline
1518 posts
 

Re: my PSN account was stolen/email was changed

Jul 30, 2009

Renzuko wrote:

If all fails. Just make a new account.

 


that is bad advise, don't just let this go and make a new account, you need to call sony on this, sony will have records of everything that involved the account, they will have a database that shows the date and time the email was changed...all you will have to do is verfiy all the information to them on the phone before the information was changed and they can help you.  just that simple.

 

keith_loving

Please use plain text.
Message 7 of 44 (1,623 Views)
Reply
0 Likes
First Son
Registered: 07/29/2009
Offline
5 posts
 

Re: my PSN account was stolen/email was changed

Jul 30, 2009
Well I don't know which number I should call, and yes I did have a lot of downloads including Wipeout HD, LBP add ons (both MGS4 packs, animals, resistance, god of war, etc.), and a lot of other stuff.
Please use plain text.
Message 8 of 44 (1,623 Views)
Reply
0 Likes
Uncharted Territory
Registered: 12/30/2008
Offline
1518 posts
 

Re: my PSN account was stolen/email was changed

Jul 30, 2009

i'll look up the number for you and post it here with a direct link to the site...let me look, be back as soon as i find it.

 

Please use plain text.
Message 9 of 44 (1,622 Views)
Reply
0 Likes
Uncharted Territory
Registered: 12/30/2008
Offline
1518 posts
 

Re: my PSN account was stolen/email was changed

Jul 30, 2009

 

http://www.us.playstation.com/News/ConsumerAlerts

 

For further assistance, please contact:
Customer Support, Sony Computer America
Tel: 800-345-7669 (800-345-SONY)

Please use plain text.
Message 10 of 44 (1,622 Views)