01-31-2013 09:08 PM
01-31-2013 09:39 PM
Comcast, like other ISPs have been known to throttle bandwidth. That is why you get lag. Bridging them to use a router isn't doing much, at least to my somewhat limited networking knowledge.
Yes, I would call Comcast about it and voice your concern.
This why I always buy my own network equipment and only send the MAC address of my modem to my ISP. When I started doing such, I noticed an immediate improvement in my online experiences and now I live by it.
Many people who have done such even report a dramtic increase in their network speeds.
Because you're leasing equipment from them, they have the ability to do whatever they want with your service. You're pretty much at their mercy.
If anything, while you're on the phone with Comcast, as them what are the network requirements in order for you to buy your own modem. Im pretty certain they will only say "It has to be DOCSIS 3 compliant"
01-31-2013 09:48 PM
01-31-2013 09:54 PM
01-31-2013 09:55 PM
01-31-2013 10:50 PM
I heard a lot of negativity on this modem by doing a quick Google search. Im almost positive that its the modem causing these problems. Since I pay (I think) $10 a month to lease the modem, could I simply drop that fee and buy my own modem?
Yes, you can absolutely do that.
Or would I have to keep paying the monthly charge? No. you simply return their modem back to them after you get your modem registered in their system. IIRC you'd only need to give them your modems MAC address and probably the make and model number.
02-01-2013 07:03 AM - edited 02-01-2013 08:56 AM
Well I guess it could be a gateway modem but the router I have adds no additional (noticeable) ping and worked great before so maybe as long as the modem is a reliable and stable modem, I'm all in.
One thing though. I have my phone service through Comcast so I would need a modem with telephone support or whatever they call it.