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Aug 29 2011
By: melcheria34 First Son 2 posts
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i need a moderators help please

2 replies 14 views Edited Aug 29, 2011

My main account has a 1 month suspension at the moment for a game ive never played before. i have all 3 ps3's my account is regstered on and none have ever played the game. there must have been a simple mistake in the reporting or suspension process. I need someone to help me help me since i was told by tech support to contact a mod.

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Shinra Executive
Registered: 01/09/2010
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Re: i need a moderators help please

Aug 29, 2011

melcheria34 wrote:

My main account has a 1 month suspension at the moment for a game ive never played before. i have all 3 ps3's my account is regstered on and none have ever played the game. there must have been a simple mistake in the reporting or suspension process. I need someone to help me help me since i was told by tech support to contact a mod.

Hi & Welcome to the Playstation Online Community.

First off I am not as you can see a 'MOD', although hopefully a MOD will see your post & respond directly to you.

However I can tell you that with any suspension or ban an email is usually sent to the registerted email address of the account within 48 hours, this email will explain the reason & length of any suspension or ban, if it hasn't yet been 48 hours you may want to wait for that email to arrive before seeking further assistance.

EDIT: If you still wish to contact a MOD directly please use this link: http://community.us.playstation.com/thread/3880325

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First Son
Registered: 08/27/2011
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Re: i need a moderators help please

Aug 29, 2011

i started my ps3 to check the ps store and it didnt sign me in so i thought it was an update issue. I checked and i was up to date and when i signed in it said i was suspended. I immediately start thinking how i haven't played a game online for like 3 weeks really. I checked my email and it said i had a month suspension for pornographic/obscene image in little big planet 2. The problem is i've never played this game nor have i had it in my ps3 or even home. Therefore it is impossible for my account to have an obscene image in a game ive never taken part in. You may say that someone else used my account but that is impossible since all 3 ps3's registered to my account are in my possession and only i know the password. Even if someone played the game on my ps3 it would've shown up in my game data but more importantly my trophies. This being said its clear i had nothing to do with this. It was problem just an innocent mistake like a typo. When i contacted tech support they wouldnt listen to what i had to say and pretty much told me that they werent going to do anything tough luck wait the 30 days. I contacted sushi_pirate and he is helpful even though he cant do anything about it really. I guess someone is getting away free and im getting punished for being loyal since the ps1.

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