While using the YouTube app, the video and all controls within the app froze (common, right?). This time, though, when I quit the app, the whole system reset itself and then refused to turn back on. I contact customer support -- what do you know, I need to pay them hundreds of dollars for repairs caused by a glitchy program they released. Absolutely ridiculous. I will not pour any more money into Sony. I never thought I'd say this, but I guess it's time to buy a Wii-U. Has anyone else had problems with the YouTube app? Why was program allowed to be released?