Aug 31, 2011
I tried the Store 20 mins ago & still got the maintenance message, I'll try it again shortly, it certainly went a lot later than 8pm EST, at least an hour actually.
Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST