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Mar 15 2011
By: Menessma Monster Hunter 39 posts
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Why can't I access/download videos or movies from the video store?

5 replies 129 views Edited Mar 15, 2011

When I started using PSN, I was wondering how to access the video store and realized I could do it by clikcing on one of the ads that lead to the video store. I found some episodes of a few TV shows I wanted to watch but it said I didn't have authorization or something to download it. or my account did not have access to that type of content. I also don't have a button that leads to the video store. Is the problem with my account settings or are there other problems concerning my account?

When in doubt, press the big red button that says "Do not press."


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Treasure Hunter
Registered: 02/25/2006
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Re: Why can't I access/download videos or movies from the video store?

Mar 15, 2011

Well have you paid for any of the movies? First you need to purchase the movies and then maybe you can watch them. Also have you looked up at the left upper corner, it says Video where you can click on to go to the video side.

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Monster Hunter
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Re: Why can't I access/download videos or movies from the video store?

Mar 17, 2011

FreshRevenge wrote:

Well have you paid for any of the movies? First you need to purchase the movies and then maybe you can watch them. Also have you looked up at the left upper corner, it says Video where you can click on to go to the video side.

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Unfortunately, that's not the problem. First, the button is nonexistent when I enter the Playstation Store and I am very sure as I have checked multiple times all around the screen. Second, it won't even let me pay for a movie. As soon as I click on an item, it immediately tells me that it is restricted. I appreciate your help, though, and thank you very much for taking your time to try and help me.

When in doubt, press the big red button that says "Do not press."


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First Son
Registered: 02/03/2011
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Re: Why can't I access/download videos or movies from the video store?

Mar 17, 2011

have you downloaded videos before? on a different system with your account?

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Hekseville Citizen
Registered: 07/22/2009
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Re: Why can't I access/download videos or movies from the video store?

Mar 17, 2011

Or is there some sort of parental setting on your machine? are you under 18?

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Monster Hunter
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Re: Why can't I access/download videos or movies from the video store?

Mar 18, 2011

I haven't tried accessing or downloading videos on a different account, and my parental controls are set to 9. Also, I have money in my account, and I doubt there are any parental controls on my console. I'll try making a new account and see if I can access the store with it. Thanks for the help guys.

When in doubt, press the big red button that says "Do not press."


Get your Portable ID!
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