12-02-2012 02:45 PM
This is the first time I've tried to purchase something in the updated store and I am unable to add funds to my wallet. I get an error code of 56. I've tried to go to the main ps3 menu and tried to add funds that way, and it would not work. I tried to purchase the item and add funds in the checkout screen and it also did not work. I've made a lot of purchases in the past, I know the credit card information is correct. anyone know of any solutions to my problem? Thanks
12-09-2012 08:48 AM
Ive been getting this as well... Id LOVE to buy Far Cry 3 now that I have the money for it, But I guess I wont be able to... I have triple checked my credit card 5 times over and all my info... Everything is right...
12-10-2012 11:14 AM - edited 12-10-2012 11:16 AM
Last time i was able to add funds was around 12/2/2012... since then apparently the CC info, which was used for other things, is invalid on psn... hoping this issue solves itself.
12-10-2012 07:39 PM
Im having this exact same problem too. It is the first time its ever happened to me and I know the problem is not my card since I just bought something on xbox. I've tried adding funds through account management, store checkout, and the SEN website and all of them give error messages.
Account/Transaction Management: "An error occured (80023102)"
PSN Store Checkout: "Unable to add funds to your wallet (56) / An error occured (2)"
SEN: "Unable to add funds to your wallet. Please try again later".
How can a company survive if they refuse to take money?
12-10-2012 08:22 PM - edited 12-10-2012 08:29 PM
you obviously missed something that's not right.... there's nothing wrong with the store lmao. I had the same problem in the summer. I checked and rechecked everything 10 times, spent an hour on these and other forums.... couldn't figure out why it wasn't working..... The next day when i wasn't so annoyed and my head was clearer I realized I hadn't changed the expiration date after I was issued my new card for the next few years. lol..... I buy things on here monthly, and except for that one time there's never been a problem with the store. Stop blaming sony when it's user error.... rofl
there IS another probability..... your internet isn't as good as you think it is or for some other reason it cuts out for a second, the EXACT time you hit confirm in the store to add funds... hell idk
12-11-2012 07:37 AM
I did not miss anything or enter wrong infromation, i typed it word for word off my creditcard statement. And it's not my internet if it doesnt work on the SEN website either.
I will continue to blame sony as long as sony is at fault.
12-11-2012 08:48 AM - edited 12-11-2012 08:49 AM
whatever.... well statements dont' have everything either. like the other half of your zip you usually don't see on mail (or even know). MY bank doesnt' use that half of the zip but I've read posts of other people that run into this and they finally figured out their bank does. Hell my CC and when I signed up in the first place for the card I put / it has my middle initial,..... but the statements dont. I forget if you use the 3 digit security code on the back of the CC when you sign up for PSN, but that changes as well when you're issued a new card. I think. I've seen people that have addresses with... let's say Ct. in their address, the statement said Ct. for their address, but for some reason w/o them knowing they had to spell out COURT for it to work. Have you tried calling your bank to verify how everything's listed and even spelled (i forget if you said you did in the first post and I can't see the 1st post atm).
Just keep this in mind. I've NEVER SEEN one single freaking post on any site where it actually was sony's fault in a situation like this. It always ended up being something the user didnt' have right (like my expiration date I mentioned above). The only times it was sony's fault.... the store was actually down / fracked up atm. And well...... it's not.