We've had our PS3 since Chirstmas and are just now getting started using it. The kids have been playing games, however today, I began the process of connecting to the internet so we can use Netflix. Here's my problem. I connected fine and the unit stated that I needed to download the current update patch (sounded resonable). Initally, it showed a status bar indicating that I was downloading data, then it went into, "install" mode. It has been stuck on the same screen for over 5 hours. Is this normal? I did download the patch to a thumbdrive and have read about the procedure of loading that way. Should I continue waiting, or should I load the patch with the thumb drive. If I go for the latter option can someone outline the procedure for loading.
If you're talking about the PS3 firmware update..... yes, if its taking that long, there is an issue.....
It should only take about 10-15 minutes at the most (longer for those who have really slow network subscriptions).
You'll have to do the PC/USB method for this outlined here---> (what the guide doesn't tell you, is that you need to have a USB stick that is formatted to FAT/FAT32) http://us.playstation.com/support/systemupdates/ps
You'll need to enter "Safe Mode", here is a video on how to get to Safe Mode
And the only safe mode option you need to worry yourself with is Option 6: System Update..... Follow the on-screen instructions and you're set