Vacado24seven wrote:Please help me. I restored my ps3 because it got messed up, when I went back on my password and username were gone. I remember what my email was but not my password. 2 months ago, I purchased one year of Playstation Plus and I really loved the service.
I tried to go to the Forgot Password option, but I dont know what I put for my birthday because I didnt think it would matter later on.
What happens now? Are the $50 I spent on playstation plus wasted? I'm just really upset right now and I know its not anyones fault but my own, please can someone help?
Welcome to the PlayStation Comunity.
Because you lied about your age only Sony customer service can assist you with this, their contact details can be found at the bottom of this page under the 'contact us" tab.
Vacado24seven wrote:Please help me. I restored my ps3 because it got messed up, when I went back on my password and username were gone. I remember what my email was but not my password. 2 months ago, I purchased one year of Playstation Plus and I really loved the service.
I tried to go to the Forgot Password option, but I dont know what I put for my birthday because I didnt think it would matter later on.
What happens now? Are the $50 I spent on playstation plus wasted? I'm just really upset right now and I know its not anyones fault but my own, please can someone help?
BRIT-KO is right you have to call sony.
When I was younger i also disregarded the birth date and questions when it came to making any account (I thought it was a waste of time)...now i know better...i hope you get your account back and i hope to change the info correctly so this does happen again.
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