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Feb 18 2013
By: Dexteryus First Son 1 posts
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REFUND Wallet Funds

4 replies 90 views Edited Feb 18, 2013

Hello Everyone,

 

I just want to know how can I request a refund of funds that were not authorized. I entered my card information just to redeem a promotion code, but not to keep purchasing every month. PS3 where I used my card it's not even mine. Hope someone could help me.

 

Thank you.

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VP of Gaming
Registered: 01/09/2010
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Re: REFUND Wallet Funds

Feb 19, 2013

Dexteryus wrote:

Hello Everyone,

 

I just want to know how can I request a refund of funds that were not authorized. I entered my card information just to redeem a promotion code, but not to keep purchasing every month. PS3 where I used my card it's not even mine. Hope someone could help me.

 

Thank you.


Welcome to the PlayStation Communiy.

 

I'm not sure I'm understanding you correctly, your question is a little hard for me to understand, but once funds have been added to the PSN wallet they cannot then be taken back.

 

BRIT-KO

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Treasure Hunter
Registered: 10/01/2008
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Re: REFUND Wallet Funds

Feb 19, 2013

Dexteryus wrote:

Hello Everyone,

 

I just want to know how can I request a refund of funds that were not authorized. I entered my card information just to redeem a promotion code, but not to keep purchasing every month. PS3 where I used my card it's not even mine. Hope someone could help me.

 

Thank you.


What is automatically taking your money every month? Music Unlimted? Netflix? Crunchy Roll? Whatever it is you gotta cancel it or it will continue to charge you. I don't know if you can get a refund.

 

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MVP Support
Registered: 04/12/2010
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Re: REFUND Wallet Funds

Feb 19, 2013

Meanwhile, remove the credit card information from your account.

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PlayStation MVP
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Re: REFUND Wallet Funds

Feb 19, 2013

Dexteryus wrote:

Hello Everyone,

 

I just want to know how can I request a refund of funds that were not authorized. I entered my card information just to redeem a promotion code, but not to keep purchasing every month. PS3 where I used my card it's not even mine. Hope someone could help me.

 

Thank you.


Regardless of the how or why you won't be able to get a refund.  However, use this link to contact support and tell them to stop renewing or call your bank and tell them you aren't authorizing the charges anymore.   Here is the link for support http://us.playstation.com/support/contact_options/index.htm

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