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Oct 30 2007
By: BusaD First Son 15 posts
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Playstation Store Password/ Account Management

9 replies 22433 views Edited Oct 30, 2007
Hi, does anyone know how to reset or retrieve the password for the account management on the PS3.  My Credit Card expired and it won't let me buy anything unless I update it with the new expiration date.  It had asked me the security questions, like whats my favorite animal but I can't remember what it was.  Any suggestions?
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Fender Bender
Registered: 04/21/2005
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Re: Playstation Store Password/ Account Management

Oct 30, 2007
You forgot your password and your security question? That's not good.
 
I doubt anyone will be able to help you with that, so I suggest calling Sony's support line at 1-800-345-SONY (7669).
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First Son
Registered: 10/30/2007
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Re: Playstation Store Password/ Account Management

Oct 31, 2007
I sorted it out.  Sony had to reset it for me
 
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Fender Bender
Registered: 08/27/2005
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Re: Playstation Store Password/ Account Management

Oct 31, 2007
click the
FORGOT PASSWORD BUTTON UNDER THE SIGN IN MENU
RED-DOG


Photobucket
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First Son
Registered: 01/26/2008
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Re: Playstation Store Password/ Account Management

Jan 26, 2008
I have a problem.  I am trying to make a purchase and because I do not know my acct password I am not allowed to go any further.  Can anyone help.  If you contacted the Sony store can you give me an email address to write them.  I am unable to call.  Thanks!
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First Son
Registered: 04/11/2009
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Re: Playstation Store Password/ Account Management

Apr 11, 2009
ok here the answer to your problem.               just go to the playstation network web page and were you login click forgot password
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Wastelander
Registered: 07/04/2007
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Re: Playstation Store Password/ Account Management

Apr 12, 2009

BusaD wrote:
Hi, does anyone know how to reset or retrieve the password for the account management on the PS3.  My Credit Card expired and it won't let me buy anything unless I update it with the new expiration date.  It had asked me the security questions, like whats my favorite animal but I can't remember what it was.  Any suggestions?

 

I did the same thing. But I wrote the info on a piece of paper and put it in a safe place. It worked for me. Good to hear it all worked out.
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Fender Bender
Registered: 04/12/2008
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Re: Playstation Store Password/ Account Management

Apr 12, 2009
call sony and they will reset it for you
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Keyblade Wielder
Registered: 07/14/2003
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Re: Playstation Store Password/ Account Management

Apr 12, 2009
In the future write passwords for emails, banking sites, etc. in a small notebook and put it in a safe drawer.
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First Son
Registered: 12/26/2010
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Re: Playstation Store Password/ Account Management

Dec 26, 2010

how did you reset it

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