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Jan 20 2013
By: Mr_Future Hekseville Citizen 312 posts
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Paying for Plus with American Express Gift Card

11 replies 463 views Edited Jan 20, 2013

So I was trying to load a 50$ American Express Gift Card from Christmas onto my ps3, but it says the the information is invalid. I then proceed to buy a plus code from Amazon with the same code, but it did not work due to insufficient funds. I check my balance and Sony took out 1$ for AVS. I didn't even add any fund because it wouldn't let me? and they still charge me a dollar and now my amazon order won't go through? Can someone help explain what happened

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Wastelander
Registered: 09/12/2012
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Re: Paying for Plus with American Express Gift Card

Jan 21, 2013
Contact costumer support.
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MVP Support
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Re: Paying for Plus with American Express Gift Card

Jan 21, 2013

Mr_Future wrote:

So I was trying to load a 50$ American Express Gift Card from Christmas onto my ps3, but it says the the information is invalid. I then proceed to buy a plus code from Amazon with the same code, but it did not work due to insufficient funds. I check my balance and Sony took out 1$ for AVS. I didn't even add any fund because it wouldn't let me? and they still charge me a dollar and now my amazon order won't go through? Can someone help explain what happened


Contact support, they'll be able to help you further on this.

 

https://support.us.playstation.com/app/contact_options

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Hekseville Citizen
Registered: 10/24/2008
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Re: Paying for Plus with American Express Gift Card

Jan 21, 2013
their systems are down for maintenance. -_- guess im not getting the ps4. This isn't the first time I've had issues with Sony...
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MVP Support
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Re: Paying for Plus with American Express Gift Card

Jan 21, 2013
Maintenance was finished on Saturday.
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Uncharted Territory
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Re: Paying for Plus with American Express Gift Card

Jan 21, 2013

Emerald_Swords wrote:
Maintenance was finished on Saturday.

Then the multiple people on here and around the web reporting they still can't sign in means that the issues we've had with the network the past few days were not caused by maintenance like we're told. The Black Ops 2 and NBA 2K13 servers were giving me issues yesterday and today, how do you explain that?

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MVP Support
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Re: Paying for Plus with American Express Gift Card

Jan 21, 2013

I'm pretty sure Gift Cards are not accepted by PSN.

 

The $1.00 charge was a security check to make sure the card was registered, not reported stolen & had suffucient funds etc, it will be returned to you in a few days.

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Customer Service - 1-800-345-SONY (7669)
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Hekseville Citizen
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Re: Paying for Plus with American Express Gift Card

Jan 21, 2013

BRIT-KO wrote:

I'm pretty sure Gift Cards are not accepted by PSN.

 

The $1.00 charge was a security check to make sure the card was registered, not reported stolen & had suffucient funds etc, it will be returned to you in a few days.


Actually last week I used my American Express $100 gift card from Christmas. It charged $1.00 yes, but it brought this new avatar.

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MVP Support
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Re: Paying for Plus with American Express Gift Card

Jan 21, 2013

Soruichi_Kitty wrote:

BRIT-KO wrote:

I'm pretty sure Gift Cards are not accepted by PSN.

 

The $1.00 charge was a security check to make sure the card was registered, not reported stolen & had suffucient funds etc, it will be returned to you in a few days.


Actually last week I used my American Express $100 gift card from Christmas. It charged $1.00 yes, but it brought this new avatar.


Ok cool.

 

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Customer Service - 1-800-345-SONY (7669)
Available Mon to Fri From 8am - 8pm PST
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Hekseville Citizen
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Re: Paying for Plus with American Express Gift Card

Jan 21, 2013
yea im not sure I guess ill just lose the 1$. Im trying to buy a ps+code off of amazon with a different giftcard. Hopefully it works. Anyways when I called sony they said their systems were down for maintenance. Might call them back later
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