That's the thing. We're not customers. PSN is a free service, so they don't have to keep any contracts with us. They recently came out with Playstation PLUS and I'm wondering if they are using that money to work on the servers. I know I'm going to get hammered about this, but that's where XBOX LIVE excels. PSN splits up its users into 3 world zones to help with the traffic, but XBOX LIVE has tons of users who pay them. So they can maintain their servers and buy themselves a yacht. My PSN account is so bad, sometimes, I want to go out and get a XBOX. But then I realize I can't play MAG. The PS3 has a better processor but the XBOX has a better network.