PlayStation® General

[Logical_Dolphin]

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Smooth4Lyfe wrote:

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Las_Plagas1 wrote:

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Smooth4Lyfe wrote:

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FidelityNy wrote:
That is why Playstation Plus subscribers get to try a good number of titles for 60 minutes before making a purchase.

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Yeah I am a PS+ Subscriber and its worth it...but it still would be fair for a refund policy...what if someone bought a game on accident?? They are forced to keep it?

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now how in the world would one buy something by accident?

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I didnt buy it by accident...I bought it but it was not how I thought it was going to be according to the description...it was misleading and  little detailed so it made me think something else...It said 4 Player Co-Op so I had bought it with my friends over and we were gonna play it, but it didnt say it was ONLY online and not local...they should have stated it was online multiplayer

I think there should be those signs on the back of the games where it tells you what kind of multiplayer it is...there should be that on the descriptions so people would know

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I do agree with you there it isn't crystal clear what type of Co-Op it is. However, how many locally Co-Op games do they make these days? I don't think very many. Also since this game can only be purchased online, it would make sense that it would be designed to be played online too.

For future reference Co-Op most likely means online for this generation, split screen Co-Op was seen more often in the last generation because most of those consoles wern't online...

[Bulletpainpills]

[Bobsfed]

It's like the old saying "Buyer Beware!". Before I buy a game I usually do some research on it to make absolutely sure it's what I want. I pre-ordered Saints Row 3 in advance, but later found out there was no multiplayer in this version. I felt the multiplayer was the best part of Saints Row 2. Sure it had co-op in it, but to me that's not the same. So I cancelled my pre-order only one week before it was released after I found this out. I know people have said Saints Row 3 is a great game and all. But if it's going to exclude the one element I wanted in the game, than it's not worth it to me to buy it new. I'll just get it in the used game rack some day. But I admit I've bought things on Home like furniture that I regreted getting. But I take it as you live and you learn. So it's not exactly what I was expecting, so I'll deal with it. No sense in complaining about it. Rules are rules, and they even say, no refund. So again it's buyer beware.

[Las_Plagas1]

i replied to your post which said, maybe someone would buy something by accident therefor my post was created

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[Smooth4Lyfe]

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Logical_Dolphin wrote:

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I find it very intersting that you consider trading in a used game for store credit to be a "refund". I don't think anyone else would, especially since it doesn't matter where or when you purchased to get store credit. At best you normaly get about 50%-60% of what you paid in store credit, but often much less. If you routinely purchase games like that, you are essentially paying half the price to rent a game.

A Gamefly subscription would probably benefit you, since you aren't paying that much to sample any game you want.

But realistically I don't see how you can have a return policy for digital goods, because it could be easily exploited and abused. No one else does it, so why should Sony?

Like I said there are plenty of resources available to do enough research, I certainly would before paying $20 for a game...

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I mean techinically I am getting refunded, because I am returning a game and getting "money back" even if its not actual cash....Even if PSN would give credit for another game, I wouldnt mind, but STRICTLY NO RETURNS is not good to me, and it wouldnt be abused if there was like a 1 hr limit or something

and the Google Play Store (Android Phones) you can return anything you buy before 1 day I think and its VERY useful...and thats one reason why I love that more than iOS...but thats another story

[Smooth4Lyfe]

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Logical_Dolphin wrote:

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I do agree with you there it isn't crystal clear what type of Co-Op it is. However, how many locally Co-Op games do they make these days? I don't think very many. Also since this game can only be purchased online, it would make sense that it would be designed to be played online too.

For future reference Co-Op most likely means online for this generation, split screen Co-Op was seen more often in the last generation because most of those consoles wern't online...

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Borderlands 2???? Thats Co-Op and Online and its recent...so is Call of Duty, Star Hawk, and many more

[Smooth4Lyfe]

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Bobsfed wrote:

It's like the old saying "Buyer Beware!". Before I buy a game I usually do some research on it to make absolutely sure it's what I want. I pre-ordered Saints Row 3 in advance, but later found out there was no multiplayer in this version. I felt the multiplayer was the best part of Saints Row 2. Sure it had co-op in it, but to me that's not the same. So I cancelled my pre-order only one week before it was released after I found this out. I know people have said Saints Row 3 is a great game and all. But if it's going to exclude the one element I wanted in the game, than it's not worth it to me to buy it new. I'll just get it in the used game rack some day. But I admit I've bought things on Home like furniture that I regreted getting. But I take it as you live and you learn. So it's not exactly what I was expecting, so I'll deal with it. No sense in complaining about it. Rules are rules, and they even say, no refund. So again it's buyer beware.

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But think about it..I know rules is rules...but its a dumb rule...Home items are cheap, but For example...I could buy Borderlands 2 from Gamestop, and return it the next day....on PSN, I buy it and FORCED to keep it...its really not fair and I think policy needs to be put in place about it

[TRIAD--NOMAD]

i agree with everyone else on here you got a game because it said co-op. to me co-op means it is online co-op ok. split screen means offline co-op to me. so there for yes you are stuck with it no matter what thats how online games work no if's and's or but's about it. we've all done this and paid the price for it so suck it up and move on kid.

[Logical_Dolphin]

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Smooth4Lyfe wrote:

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Logical_Dolphin wrote:

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I find it very intersting that you consider trading in a used game for store credit to be a "refund". I don't think anyone else would, especially since it doesn't matter where or when you purchased to get store credit. At best you normaly get about 50%-60% of what you paid in store credit, but often much less. If you routinely purchase games like that, you are essentially paying half the price to rent a game.

A Gamefly subscription would probably benefit you, since you aren't paying that much to sample any game you want.

But realistically I don't see how you can have a return policy for digital goods, because it could be easily exploited and abused. No one else does it, so why should Sony?

Like I said there are plenty of resources available to do enough research, I certainly would before paying $20 for a game...

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I mean techinically I am getting refunded, because I am returning a game and getting "money back" even if its not actual cash....Even if PSN would give credit for another game, I wouldnt mind, but STRICTLY NO RETURNS is not good to me, and it wouldnt be abused if there was like a 1 hr limit or something

and the Google Play Store (Android Phones) you can return anything you buy before 1 day I think and its VERY useful...and thats one reason why I love that more than iOS...but thats another story

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Any way you want to call it, you are not getting a refund on your original purchase, you are essentially selling the store your games, and that isn't the same thing. The way you represented it before, you made it sound like you could get all or most of your money back, and that is probably not the case. Anyone can trade their games in, there is nothing special about that.

You should contact Sony customer service and plead your case, maybe they will grant you a refund or credit.

BTW, I checked with Google Play, and their return policy (for Apps) is not 1 day, it's 15 minutes. Even if PSN adopted a similar policy, it is probably not enough time to evaluate a game properly,.

[Logical_Dolphin]

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Smooth4Lyfe wrote:

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Bobsfed wrote:

It's like the old saying "Buyer Beware!". Before I buy a game I usually do some research on it to make absolutely sure it's what I want. I pre-ordered Saints Row 3 in advance, but later found out there was no multiplayer in this version. I felt the multiplayer was the best part of Saints Row 2. Sure it had co-op in it, but to me that's not the same. So I cancelled my pre-order only one week before it was released after I found this out. I know people have said Saints Row 3 is a great game and all. But if it's going to exclude the one element I wanted in the game, than it's not worth it to me to buy it new. I'll just get it in the used game rack some day. But I admit I've bought things on Home like furniture that I regreted getting. But I take it as you live and you learn. So it's not exactly what I was expecting, so I'll deal with it. No sense in complaining about it. Rules are rules, and they even say, no refund. So again it's buyer beware.

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But think about it..I know rules is rules...but its a dumb rule...Home items are cheap, but For example...I could buy Borderlands 2 from Gamestop, and return it the next day....on PSN, I buy it and FORCED to keep it...its really not fair and I think policy needs to be put in place about it

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Your example isn't quite correct. Your Borderlands 2 from Gamestop is only retunable if it is unopened, otherwise you can trade it in (as a separate transaction). With the digital copy from PSN, the game is installed on your PS3. The only way it could be properly returned if somehow Sony could remotely delete the game from your PS3, otherwise there is really no way they can verify you erased it.

This business model works, and isn't likely going to change. You just have to be a bit more careful when making digial purchases over physical ones.

I see you sell music tracks online. How would you feel if someone purchased some of your tracks, and then later asked for a refund because they were unsatisfied?