Then you don't offer your product for pre order if you're not ready with information. Or you just accept the cancellations one week before product release (because the customers didn't like the final arrangements) which will piss off your distributors who ordered systems based on the pre orders.
A basic tenet of work to me is
If I don't ask the hard questions to my employees or myself, my customers will.
i just got off the phone with at&t! not the brightest bunch! they say its $14 for some MB's! didn't care really about that one! but $25 for 2GB of service! an they said that it is what there going to be offering people when the vita comes out! i don't see how that is going to work but if you go over 2GB then it's $10 each GB your over! i asked and at&t told me that the 2GB is used from dowloading, gaming, streaming, video chat, etc. 2GB does not sound like a lot! and $10 each GB over? come on! if this is true, an i am sorry the rep really wasn't that bright! this is TROUBLE! just TROUBLE! HORRIBLE!