09-03-2011 09:11 AM
Oh ... forgot about that. If I were you I would keep trying to reach Sony ... call them Tuesday. They should either fix this or offer a refund. Since I rarely read about refunds for PSN content, Sony needs to fix this for you.
Best of luck!
12-29-2012 12:07 PM
I'm having the same problem just mines a little different. On my Need For Speed Most Wanted game (2012) I played the trail and earned couple of trophies through it and finished the full 60min. When I got the full game later, the trophies I earned were trapped in a bubble and I could never re-earn them back! What should I do!!! I'm really peaved and it's just frusterating because on my Medal of Honor Warfighter the trophy I earned in the trial wasn't in the bubble when I got the full game. Please help me ASAP!!!
12-31-2012 05:51 AM
Okay, problem solved. It seems like the trophy wouldn't register the full game on disk, because I hadn't finished the trial (doh). But it was still impossible for me to do so, because the trial was no longer on ps+. It doesn't explain why I bought the digital copy, and got the trial either. Probably again because the time limit was not finished.
Ok, so here is what I did. I mailed Sony Support but I never got a reply so in the end I figured it out myself after lots of fiddling around.
1: Delete all Underworld savegames.
2: Restart PS3
3: Boot the trial till it gets to the point where it says the content has expired, and suggests you to go to PS Store.
4: Exit to xmb and run the game from the disk.
And voila, the trophy came out of its bubble. Well it fixed it for me, but still leaves alot of unanswered questions because if I run into this problem again I have no chance of fixing it because I probably won't end up with the trial version by a mistake again.
So I guess my lesson is learned, either don't bother with trials, or be sure to see out all the 60 minutes before you delete it, in case you ever buy it.
I still lost $30 for the digital version of the game though, since I recieved the trial instead of the game. But on the other hand I wouldn't have fixed this without the trial, so I might have no reason to complain. Although this whole case has alot of fail to it.
Call sony customer support today and see about a refund on your digital version. Explain exactly what happened and don't blame the person on the phone (you get further by not taking your frustration out on a person who didn't cause it )
02-05-2013 08:33 AM
I have the same exact problem as geo_strike
I played the full hour, got like 8 or so trophies. But after getting the retail disc, the trophies I earned are not recognized. But they are not trapped in any bubble.
What can I do?