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Sackboy
Registered: 03/12/2010
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Re: Online, but can't connect to playstation network

Sep 21, 2010

 


drasticalone wrote:

So I've been trying to figure this damn thing out for the past 3 days.

 

1. I opened up all the ports that were mentioned to in other posts. Still can surf online with my ps3, but wont login into the PSN (times out)

2. Put the ps3 in DMZ - then proceeds to give a 169.xx.xx.xx address and fails the obtaining IP address part of the network test and won't allow me to stream music/video or even surf the net.

3. I manually put in IP address/DNS servers , same as before, i can surf the internet, connect to my PC and stream my music/videos, but still times out trying to log into the PSN

4. I've tried changing the primary and secondary DNS servers to what other people suggest with same issue as #2.

 

 sidenote - i do power cycles after any changes to my router/ps3 info to make sure things are taking place and still no luck

 

 

I'm basically at wit's end with this, I never had this issue with my 360 , it was plugin and play online. I'm about ready to take this thing back and get another xbox because I want to play online. If anyone has any suggestions, please feel free to post

 


Do the internet test. Go to settings, then scroll all the way down to Network Settings, then select internet test. See what your NAT type is then write it here. Sometimes NAT types affect PSN AND Xbox LIVE, so don't get an Xbox because of this. Tell us your NAT type and we will see if that is the case.

 

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First Son
Registered: 11/29/2009
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Re: Online, but can't connect to playstation network

Sep 21, 2010

Where you live ?

If you live in quebec city CANADA and you're with videotron call they, they are responsable about that and insist to repair that "fail"

 

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First Son
Registered: 10/08/2010
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Re: Online, but can't connect to playstation network

Oct 8, 2010

I have the same problem after a system update.  Did you ever fix the problem

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First Son
Registered: 10/08/2010
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Re: Online, but can't connect to playstation network

Oct 8, 2010

Any fix for this yet i have the same issue, internet works fine but cannot login to psn.

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First Son
Registered: 11/18/2010
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Re: Online, but can't connect to playstation network

Nov 19, 2010

Same problem! I've been having it for days. It will connect to the internet, but not to PSN. It passes net connection and IP obtain on the network test, but then fails the PSN test and doesn't give me information on how to fix it. Any ideas? I've already done everything listed in the first post.

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First Son
Registered: 11/23/2010
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Re: Online, but can't connect to playstation network

Nov 23, 2010

Dude I'm going thru the same **bleep** Playstation is say n that its not there problem that's it the internet providers problem and said that everything on there end is OK but when I called the cable company it said that I'm connected to the net but it won't let me connect so do like I did I took my ps3 to geek squad and had them hook it up and see what they tell u cuz I have to switch internet company's just to et mine to work so try hooking it up to someone's else to see if that's the problem if not I'm stuck like u r 

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First Son
Registered: 01/28/2010
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Re: Online, but can't connect to playstation network

Nov 24, 2010
Yea I'm having the same exact problem....my ps2 works fine at my friend's place....so I'm guessing it's the internet at home but I dunno how to fix it! D<
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First Son
Registered: 12/28/2010
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Re: Online, but can't connect to playstation network

Dec 28, 2010

I am having the same problem...I can use the ps3's internet to browse online but when trying to sign into the network it says "network timed out."  It USED to work, I don't know what happened.  I can't even get netflix to work, i don't know why the did away with the netflix dvd to do it thru the ps3, now, you have  to log into the network to even get there, it's really frustrating.  I've called my isp, upgraded my internet, ps3 says it's my provider alothough I've had the same provider and it used to work. 

Is there anything that I can do? I've even tried making a new network acct. 

Please please help, we all want online gaming and the thing won't work, something that cost well over $300 should work dang it and at the support team should at least tell me what to do.  Would a factory reset even help?

thanks!

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I Only Post Everything
Registered: 08/02/2007
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Re: Online, but can't connect to playstation network

Dec 28, 2010

Does it work when you connect the PS3 directly to your cable/dsl modem?

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First Son
Registered: 07/20/2011
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Re: Online, but can't connect to playstation network

Jul 20, 2011

did you find out how to fix the problem?????

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