12-19-2009 03:55 PM
I called sony and they sent me a coffin since it is still under warranty. i have been using it with HDMI cables since september and then one day it turned on and the tv screen stays black. I have used other HDMI cables that work fine since my sattelite works perfect on the same Tv with the same cables. Sony sent it back and i still have the same issues. Any suggestions to fix it. It is a new slim 120GB slim. My Tv is a 50" plasma screen samsung. The HDMI port on the tv works since my satellite works fine through it. I have tried holding the power button and doing the video reset but still the same issue.
I am getting frustrated and would like to have my ps3 back up by christmas.
let me know if you come up with something.
12-19-2009 04:01 PM
12-19-2009 04:40 PM
i bought component cables and plugged them in and i didn't get anything either
i'm screwed right?
Yes the same thing happen to my 60gb ps3.You cant do system restore because you cant see anything,and the joysticks wont sync either right.
09-09-2010 12:18 AM
FYI: My sound off!
I'm having this same problem now, but this isn't the first time. About two months ago I hit the power button on my PS3 only to find a black screen. I had never had this problem before so I called support. They took me through the quick step that was already mentioned about (holding the power button until a second beep) then it worked. It took me through a step confirming that there was now a picture on my screen and the connection was working properly.
Tonight, I'm having the same problem all over again. I hit the power button and nothing but a black screen. So, I tried the same step with holding down the power button until I heard the second beep, and nothing happened. Still a black screen. Less than 20 minutes ago I was on the phone with support wondering what to do now? He took me through the same step I had already tried and nothing again. Once this did not work, I turned the system off again using the power button. Once the system was off, he had me hold the button down until I heard a THIRD beep. After you heard the third beep, the system immediately cuts off (as it is supposed to). Once the system was off again, he had me press and hold the power button until 1....2...3,4 beeps (third and fourth beep are much closer together this time). I still had a black screen after that. The support agent tells me I need to try a new HDMI cable, which I will do but have not had the chance to do yet as it's nearly 11pm and there's nowhere open to buy a new cord.
Just out of curiosity I asked what I should do if the new HDMI cord does not work... Well, since I've had my PS3 for two years now and it's outside of the manufacturers warranty, they will require $149 plus shipping and handling fees to have my system sent off to be fixed. That is total BS! I've paid $300 for a system that I've taken extremely good care of, only for it to just quit on me after two years! And Sony wants another $149+ because of something that isn't human error, but mechanical error. Regardless of whether or not a new HDMI cable works to fix this issue, that's a smack in the face to hear them say they want that much more money to resolve something like this. I'm disappointed in you, Sony. You gave me two years of gaming+ at a rate of $150 per year...and that's not to mention the amount of money spent on the games. What a way to rob someone. I'm certain others have been a victim of this, lets hope I'm not. If the new HDMI cable does not work, I'll be raising some serious hell, and so should anyone else dealing with this problem.