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Mar 17 2012
By: I_KILL_KITTIES First Son 3 posts
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My PS3 Stopped Playing DVD's - Can You Help?

11 replies 24029 views Edited Mar 17, 2012

I've had my 250GB PS3 Slim for about 2+ years. Since the first time I turned it on, I've had connected via HDMI to my 720p LCD HDTV. I've played all manner of discs on this system while I've had it, including DVD, Blu Ray, PS3 games, CD's and burned copies of DVD/CD's.

But just the other day, my PS3 just stopped playing DVD's. It still plays all other discs, and I've tried several of each format in my troubleshooting.

It won't play any DVD, but all others are fine.

The symptoms: I put the DVD in, and nothing happens, drive is silent and the blue light is off. The movie doesn't show up in the Video section on the dashboard.

After a few seconds, the console makes a sound like it's ejecting the disc, and the blue light comes on, but still nothing onscreen.

I'm at a wall with my troubleshooting, having researched my problem online, and tried a variety of display and video output settings already, to no avail.


Can anyone help me? Thanks!

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Fender Bender
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Re: My PS3 Stopped Playing DVD's - Can You Help?

Mar 17, 2012

it sounds as if the laser for dvd's and cd's has went bad as it has one for bluerays/games and one for dvd's cd's or it may just need a cleaning in which to get a real cleaning it will involve taking it apart..myself have never found them silly cleaning disks to do any real good.

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Fender Bender
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Re: My PS3 Stopped Playing DVD's - Can You Help?

Mar 17, 2012

you can try one of them cleaning kits but going in and doing it is much more efficient...

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First Son
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Re: My PS3 Stopped Playing DVD's - Can You Help?

Mar 17, 2012

I haven't tried a cleaning kit yet.... nor have I ever disassembled the machine, but I'd prefer to avoid that if possible.

Also, only backward compatible systems have a dual laser assembly.  Mine is a 250gb slim (as stated in the initial post), which is, of course, not backward compatible and only has a single laser assembly.  I'm not sure why a laser that reads blu-ray discs can't read a dvd, but I'm all ears.

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First Son
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Re: My PS3 Stopped Playing DVD's - Can You Help?

Mar 17, 2012

If it's a safe enough procedure, I'm willing to give it a shot, any good resources for this you can suggest?

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Fender Bender
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Re: My PS3 Stopped Playing DVD's - Can You Help?

Mar 17, 2012

http://www.youtube.com/watch?v=hf3aD2Owbek

http://www.youtube.com/watch?v=6rxZAr1TfqE

the first vid will show you how to take apart the slim then the second will show you how to take apart the drive...hope that helps you out,just take your time and you will be fine..

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PIayStation MVP
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Re: My PS3 Stopped Playing DVD's - Can You Help?

Mar 17, 2012

I_KILL_KITTIES wrote:

I haven't tried a cleaning kit yet.... nor have I ever disassembled the machine, but I'd prefer to avoid that if possible.

Also, only backward compatible systems have a dual laser assembly.  Mine is a 250gb slim (as stated in the initial post), which is, of course, not backward compatible and only has a single laser assembly. I'm not sure why a laser that reads blu-ray discs can't read a dvd, but I'm all ears.

Because there are two different lasers in the PS3, a red one for DVDs & CDs and a blue one for Blu-rays. Either your red laser diode has burned out or the lens for the red laser is dirty or damaged...

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Fender Bender
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Re: My PS3 Stopped Playing DVD's - Can You Help?

Mar 17, 2012

i don't know who told you the slims only have one laser diode but they have 2 only the very first ps3's had 1 laser diode.

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Re: My PS3 Stopped Playing DVD's - Can You Help?

Mar 17, 2012

From what I understand all PS3s have 2 laser diodes, the difference is if they have one or two lenses:

Blu-ray lens modelDescriptionPS3 models
KEM-400AAAThe original with single lens (includes mount)CECHA-CECHE
KES-400AAASingle lens using cheaper parts.CECHG
KEM-410ACAThere are two lens, one for CD/DVD, and another one for Blu-ray (includes mount)CECHH
KES-410ACAThere are two lens, one for CD/DVD, and another one for Blu-ray.CECHH
KES-450ACAThere are two lens, one for CD/DVD, and another one for Blu-ray.CECH-20xx
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Fender Bender
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Re: My PS3 Stopped Playing DVD's - Can You Help?

Mar 17, 2012

yea your right they do,i completely worded that wrong,they all would have to have 2 diodes but only the first ps3's had one lense..

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