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May 17 2011
By: SHADOWCRUSHER7 First Son 2 posts
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Log in issue

5 replies 20 views Edited May 17, 2011

My brother has a account on my ps3 and cant change his password does anyone now it always says server error

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Splicer
Registered: 05/04/2005
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Re: Log in issue

May 17, 2011

SHADOWCRUSHER7 wrote:

My brother has a account on my ps3 and cant change his password does anyone now it always says server error

It's either one of two things. Either the server is too busy right now, which could result in that error, or alternatively there is something up with your account. Try again in the late evening or early morning hours and if you still cannot reset your password, i'd call Technical Support and have them reset your password, though i've been hearing that can take up to 14 days. Hopefully it doesn't come to that. Good luck!

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Splicer
Registered: 06/27/2010
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Re: Log in issue

May 17, 2011

It does say on the support page that you can call, just have your email address taht is linked to your account, your PSN ID, and your console ID. But good luck with that, I tried calling yesterday and after navigating the menus when it comes time to talk to someone it says they cannot handle your call at this time.

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First Son
Registered: 05/04/2011
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Re: Log in issue

May 20, 2011

thxs anyway but my brother just made a new account

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Last Guardian
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Re: Log in issue

May 21, 2011

there's a reason CS won't answer any calls

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Splicer
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Re: Log in issue

May 21, 2011

   I just received an e-mail from SOE to reset my password and get a code for the ID PLUS protection .I've reset my password once . Are they asking users to reset again? Is this a legitimate e-mail?At the bottom it gives the San Diego address , but I wanted to askaround and find out if anyone else is getting this e-mail today 05/21/2011 ( Saturday)

Let me know you guys .

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