Snuggle_Kitten wrote:I allowed my little cousin to play skyrim on my ps3. I left him for a little while to make lunch. I came back in and he purchased a game since hes only 5 he didnt know any better. I tried calling support however their phone is messed up or it just wont go through. Any ideas I would really like my money back.
Good luck getting a refund from Sony. On your PS3, you should immediatly go to "Account Managment" then go to "Transaction Managment" then go to "Require Password at Checkout" so that nobody can buy anything on your account unless they put in your password first.
And if your 5 year old cousin knows your password, then change your password.
Agreed on the password. I wouldn't count on getting any money back as there is no way to prove a 5 year old mistakenly paid for a game... if that's the case at all <Not trying to be a pessimist but you have to know that you can't prove it. Plus all customer support will do is tell you to add a password.
Heck just myself and my wife use my PS3. I still have a password. Anything and I mean ANYTHING linked to a financial account should have a password. If your 5 year old knows it.... then that is just plain your fault. Sorry If I am sounding a little harsh but as a responsible adult you should know better.
Snuggle_Kitten wrote:
I allowed my little cousin to play skyrim on my ps3. I left him for a little while to make lunch. I came back in and he purchased a game since hes only 5 he didnt know any better. I tried calling support however their phone is messed up or it just wont go through. Any ideas I would really like my money back.
http://us.playstation.com/support/contact_options/
Support
Corporate
Community
