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Dec 18 2012
By: deathmoon_us First Son 7 posts
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How to change account to new console?

8 replies 131 views Edited Dec 18, 2012

My console died and now I want to know how to remove my PSN account from the old one. I heard the accounts are bound to the first console they are used and you can use it in only one more console, so I wish to remove it from the dead one.

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Fender Bender
Registered: 01/27/2012
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Re: How to change account to new console?

Dec 18, 2012

just go here and sign in and go to your devices/account and then deactivate it...

https://account.sonyentertainmentnetwork.com/pc/login.action

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First Son
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It doesn't let me deactivate it, says I need to it from t...

Dec 18, 2012

It doesn't let me deactivate it, says I need to it from the console.

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MVP Support
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Re: It doesn't let me deactivate it, says I need to it from t...

Dec 18, 2012

Since your console is dead, I'd suggest calling SONY directly:

 

PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific

** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear **

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Fender Bender
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Re: It doesn't let me deactivate it, says I need to it from t...

Dec 18, 2012

i just logged in to verify and went to devices tab then playstation systems tab then picked one of my units and was able to deactivate it no problem...i don't know what your issue is...

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Fender Bender
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Re: It doesn't let me deactivate it, says I need to it from t...

Dec 18, 2012

vfr_800_rider wrote:

Since your console is dead, I'd suggest calling SONY directly:

 

PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific


you dont have to deactivate from the console anymore

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First Son
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Re: It doesn't let me deactivate it, says I need to it from t...

Dec 18, 2012

ok, just find in the account tab a place to deactivate all of them at once and it worked

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MVP Support
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Re: It doesn't let me deactivate it, says I need to it from t...

Dec 18, 2012

kythunder wrote:

vfr_800_rider wrote:

Since your console is dead, I'd suggest calling SONY directly:

 

PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific


you dont have to deactivate from the console anymore


You are indeed correct, kythunder, unless the user has a problem navigating the website and cannot deactivate it online.  As we see, in this case everything is good.  Like the link - hadn't used it before.

** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear **

”Signature-1.jpg”
MVP Terms and Conditions ________________(=^‥^=)________________ Forum Rules of Conduct
========== SONY Customer Service 800-345-7669 or Link to Live Chat ==========

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PIayStation MVP
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Re: It doesn't let me deactivate it, says I need to it from t...

Dec 19, 2012

deathmoon_us wrote:

ok, just find in the account tab a place to deactivate all of them at once and it worked


If you didn't already notice, you can only do this once every six months...

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