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Jan 02 2013
By: ZANIACK Hekseville Citizen 377 posts
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How do I get a patch initiated to rectify a buggy game I downloaded?

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5 replies 327 views Edited Jan 28, 2013

I bought the digital copies of Sly Cooper, Sly 3 Honor Among Thieves, and Sly 2 Band of Thieves, the latter has persistent glitches. Muted dialogue is persistent 100% of the time, an occasional audio glitch will occur which will stream a constant irritating static noise which will force me to quit out of the game and restart, choppy frame rate in even the most mundane parts of the game, and controls(the response time after trying to play) are unintuitively delayed. I believe this is inherent in the digital version. I've re downloaded Sly 2 numerous times and these issues still exist. A PSN friend of mine named danycart also experiences the exact same issues. I just bought the blu ray disc copy of the Sly Collection, and Sly 2 is just fine in that variant. I'm only asking to be compensated for a patch to remedy these odd issues.

It's your friendly neighborhood maniac: ZANIACK
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Last Guardian
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Re: How do I get a refund for a buggy game I downloaded?

Jan 2, 2013

You can call Sony PlayStation Support at (800) 345-SONY. This is the same phone number as (800) 345-7669. 

 

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MVP Support
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Re: How do I get a refund for a buggy game I downloaded?

Jan 2, 2013

bronx is correct contact Sony customer service regarding this, however before you do so you should know that all sales from the PlayStation Store are generally considered final & no refunds are given, but it's worth a try I suppose.

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Hekseville Citizen
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Re: How do I get a refund for a buggy game I downloaded?

Jan 14, 2013

BRIT-KO wrote:

bronx is correct contact Sony customer service regarding this, however before you do so you should know that all sales from the PlayStation Store are generally considered final & no refunds are given, but it's worth a try I suppose.


I know there are no refunds, but the digital version should at least function.

It's your friendly neighborhood maniac: ZANIACK
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MVP Support
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Re: How do I get a refund for a buggy game I downloaded?

Jan 14, 2013

ZANIACK wrote:

BRIT-KO wrote:

bronx is correct contact Sony customer service regarding this, however before you do so you should know that all sales from the PlayStation Store are generally considered final & no refunds are given, but it's worth a try I suppose.


I know there are no refunds, but the digital version should at least function.


Contact CS, see what they say.

 

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Hekseville Citizen
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Re: How do I get a refund for a buggy game I downloaded?

Jan 23, 2013

No luck. I'm going to try to contact Sanzaru games now.

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