yea it will say forgot password.. u click that.. it asks for ur birthdate ( put in the one that u entered... weather it be ur real one.. or a fake one) adn then it asks u a security question like ur pets name.. and then u have the option to change ur password...
next time click the box that says remember password
Thanks for your help. Finally if I forgot the answer of the secret question... what can i do?
I still have the mail the sony send when i registered my account, It is good to have it?
Again thanks for the help
I had the same problem a while ago. I contacted Sony's PSN customer support and after verifying the email address and other information regarding my account, the customer service agent had place a request for an email containing a temporary password to be sent to my account's email address. You can then login with the temporary password and change it to whatever. Just call Sony at 800-345-7669 (800-345-SONY).
The email address from which they send the temporary password is DoNotReply@ac.playstation.net.
.. I tried the "forgot password" option, but after entering my d.o.b.,it just sent a link to my email account, the change I inputed didnt work when I went back to the PS3 console, so Im still confused.