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Oct 22 2011
By: Zongster First Son 2 posts
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HELP! No sound from PS3 Wireless Stereo Headset

[ Edited ]
12 replies 10321 views Edited Mar 12, 2014

Hi guys, I know there are some discussions on the same topic... but mine seems to be a unique scenario...

 

Background (in chronological order)

  1. 1st battery charge was using my PC's USB port. The headset works fine on both PC and PS3.
  2. 2nd battery charge was using PS3's USB port. After charging...
  3. No sound when using PS3, only the mic works
  4. Works when using PC.

 

I've tried various troubleshooting:

1. Checked button settings on the headset

  • Made sure the volume wasn't muted

2. Checked the sound settings on PS3...

  • Accessory Settings > Manage Bluetooth devices > (I can't seem to register the device here)
  • Accessory Settings > Audio Device Settings > Input and Output Device set to the wireless headset
  • Accessory Settings > Stereo Headset Audio Extension > ON

 

 

Anyone managed to solve this?

 

 

edit: added label please see http://community.us.playstation.com/t5/PlayStation-General/Labels-Best-Practices-in-PS-General/td-p/... for info on labels.

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First Son
Registered: 10/22/2011
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Re: HELP! No sound from PS3 Wireless Stereo Headset

Oct 25, 2011

Hi JERM7, Yes I did... That is quite a basic step.

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Re: HELP! No sound from PS3 Wireless Stereo Headset

Oct 25, 2011

It is, but I've seen 2 or 3 threads already where that was the exact problem.  Regarding your first post, it's not a bluetooth device, so you can't register it there.  But otherwise I don't see what the problem would be.  I would return/exchange it if you still can.

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First Son
Registered: 10/25/2011
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Re: HELP! No sound from PS3 Wireless Stereo Headset

Oct 25, 2011

I just had the same problem I "Made sure the volume wasn't muted" but the is another slider in front for (sound / voice) not the slider of the volume when I fix it it work and I can hear sound now

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Re: HELP! No sound from PS3 Wireless Stereo Headset

Oct 25, 2011
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Re: HELP! No sound from PS3 Wireless Stereo Headset

Oct 25, 2011

You didn't say, so...did you check the sound/voice slider to allow for sound?

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First Son
Registered: 12/25/2009
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Re: HELP! No sound from PS3 Wireless Stereo Headset

Jan 29, 2012

I know this will sound dumb and I'm. It sure why this worked but whatever. Turn both the volume and the mic up. Mind does not work if I don't have both on.

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First Son
Registered: 02/13/2012
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Re: HELP! No sound from PS3 Wireless Stereo Headset

Feb 13, 2012

I  Had the same issue. My mic works perfect and I can chat as well but the problem is I was not able to hear the game sound. The problem is there are 2 slinders one in front and one in rear mannual does not tell us about the second slide. Thanks for the help. I havebeen playing for 2 days now without sound.

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First Son
Registered: 10/07/2013
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Re: HELP! No sound from PS3 Wireless Stereo Headset

Oct 8, 2013

Did you managed to solve this?

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First Son
Registered: 03/12/2014
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Re: HELP! No sound from PS3 Wireless Stereo Headset

Mar 12, 2014
I havé thé same problème plaise help
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