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Dec 17 2010
By: slaguiz First Son 1 posts
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Do Not Buy Movies From The PSN!!!!!

9 replies 4078 views Edited Dec 17, 2010

So....... I have purchased about 15+ movies off the PSN. The other day my HDD started failing. I replaced my HDD with a new one. I am not allowed to redownload the movies I have purchased. I contacted Sony and their wonderful support is clueless. First they were all happy to help me get these back, then they tell me that under the user agreement you can only download the movies once and thats it........ So I asked about the backup utility (cause my old hdd is hanging on by a thread) and they said "no that will not work either, nothing purchased through the PSN is backed up using the utility." (I tested this, and it does back them up and it does restore it to the new HDD, but then it tells you, you need to repurchase the license). I said ok....... what about the transfer utility? The support person tells me the same thing... No, nothing from the PSN will transfer over. I asked for a supervisor. He gets on the phone and tells me the same ball and chain line about the user agreement and you can only download them once.... Im fine with that but if I can backup my data still, why cant I restore it on the new HDD, it is still linked under the same PSN account ID and email address. He said I can do that. I told him I tried and it didnt work. He said it must of triggered the copyright protection and now I "can't" do it..... I said ok... well what about the transfer utility, (I wanted to see what he had to say about that, since his little support tech told me no) Ill borrow a family members PS3 and and put the new HDD in there will that work? He said yes that will work, because once you transfer it over to the new HDD it will erase it from the old one. My husband is grabbing another PS3 now to see if this works. What a hassle though. Support keeps giving me different answers everytime. I understand you can only download them once but what is the point of the back up utility if you can not back what you ALREADY purchased...... Plus I can not use my external HDD to back anything up. It is not recognized, only my 2GB flash drive. Well thats helpful when I have 68Gbs of space required to use the full utility.....

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Keyblade Wielder
Registered: 04/20/2007
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Re: Do Not Buy Movies From The PSN!!!!!

Dec 17, 2010
Sony's rules.
bobtheenzyteguy Trophy Card


Kudos me, and I'll kudos you.
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Treasure Hunter
Registered: 04/05/2009
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Re: Do Not Buy Movies From The PSN!!!!!

Dec 17, 2010

 


BobTheEnzyteGuy wrote:
Sony's rules.

Yeah... this is probably why I only buy movies on Blu-rays and DVDs: I actually own them.

 

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Monster Hunter
Registered: 11/28/2009
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Re: Do Not Buy Movies From The PSN!!!!!

Dec 17, 2010

if your'e going to BUY a movie go ahead and spend the money to get a box and physical media.  Only way to guarantee that you own what's yours at this point.  If, however, you just want to WATCH a movie, then just get a Netflix account or rent it from Vudu (Netflix account is a much better value, though).

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Lombax Warrior
Registered: 12/03/2010
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Re: Do Not Buy Movies From The PSN!!!!!

Dec 17, 2010

Maybe next time you should read the User Agreement!



<< "Get yourself a Glock, lose that nickle plated sissy pistol" - Tommy Lee Jones >>
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Survivor
Registered: 03/21/2009
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Re: Do Not Buy Movies From The PSN!!!!!

Dec 17, 2010

The beauty of buying physical copies of Blu-Ray/DVDs is that I can sell them back once I get bored of them or know I'll never watch them again. I'll never buy any movie or TV show off the PSN.

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Gaming Beast
Registered: 03/29/2007
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Re: Do Not Buy Movies From The PSN!!!!!

Dec 17, 2010

 


BobTheEnzyteGuy wrote:
Sony's rules.

yes - this is the reason why I would NEVER buy movie from PSN... this is ridiculous ! plus there are really not chap

 

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Gaming Beast
Registered: 03/29/2007
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Re: Do Not Buy Movies From The PSN!!!!!

Dec 17, 2010

 


Hosnor wrote:

The beauty of buying physical copies of Blu-Ray/DVDs is that I can sell them back once I get bored of them or know I'll never watch them again. I'll never buy any movie or TV show off the PSN.


plus quality of BD disc much better and you have other languages

 

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Sackboy
Registered: 07/02/2004
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Re: Do Not Buy Movies From The PSN!!!!!

Dec 17, 2010
It sounds like Sony needs to rethink this video store business strategy. I think they should offer a bundle version of a movie. For instance, you can purchase a Blu-Ray Disc version of the movie on the store and also have the ability to download the ditigal copy.
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I Only Post Everything
Registered: 01/11/2007
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Re: Do Not Buy Movies From The PSN!!!!!

Dec 18, 2010

Buying videos from PSN is a scam.  They'd have to be 1/10th the price for me to remotely consider it for the reasons you point out.  

 

You can copy the videos to an external hard drive to back them up but they'll only be playable on the original ps3.  I'm not sure why yours is not recognized but most likely it is not FAT-32 format but rather NTFS.  You can put it in your PC and double check it and/or reformat it FAT32 (you may need a tool to do this - check with google for your OS).

 

Even if you did have backups, if your ps3 ever dies your movie collection dies with it and backups on a USB drive as well as they won't restore to another PS3.  PS3's are not that well built that they last several years so eventually your movies will be gone regardless.  This is what makes PSN movies a scam.  In the future, I would buy on physical media but, of course, that doesn't help you now.

 

You could also consider contacting your credit card company (if the PSN account was funded that way) and take a claim up with them.  Sorry for your loss & good luck!

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