Am I mad that my PS4 doesn't work? Yes, however I understand how technology fails sometimes and that's the risk you assume when you purchase a day 1 product.
What gets me is the new requirement to pay at the least $50 a year just to play online. And you know there's the capability to play ps3 games on a new console but nope; like the PS 3, I'm sure it will be a pay service just to get a game I liked on the 3 and play it on my 4. No MP3 play on PS4, are ya kidding me? Oh wait, I'm sure there's a pay service for that.
Just when I thought PS was going a different direction than their Xbox rivals, they're just doing the same thing by trying to squeeze every penny they can out us for the ability to use their devices.
At least make your games $49.99 and make us feel a little better about it.
Do you realize that the percentage of faulty units is something like 0.5%? That's pretty good imo. Sh*t happens when you're mass producing technology. It happens to Apple with their screens and batteries all the time. It has nothing to do with being "greedy" - I will never understand this comment. What you should do is calm down and patiently await a replacement system.
EDIT: also, this topic has nothing to do with Support. You should take this to General Chat since it is literally just "General Complaining".
First of all, I'm so sorry to hear you got a bad unit man, seriously. You do realize that there isn't anything that has never been faulty when it comes to mass production of products? As mad as you are at Sony, Microsoft will have the same issue when X-BONE comes out, trust me. They will have faulty units and their users will rage in the forums. As far as the whole "until February" thing, that's false. I have a close friend who works at Sony, he says it's first come, first serve. Send it overnight so they get it quicker and fix it then. That will shave off alot of waiting time.
I completely agree with your entire statement.
Yah - I feel like I gotta weigh in here. I got one of the bad units - consider it partially my fault for buying a first release in the first place. I waited until yesterday, was on hold for about an hour - but then zipped right thru the process with a very pleasant service rep. Could be getting my return box today - tomorrow at latest - and it was implied to me, as others have stated, that they're just gonna put a new unit in the box and send it right back.
Do I think Sony sacrificed QC to hit a roll out date? Yup - and on that issue I agree, shame on them. But their response to the problem thus far has been quick and to the point. So yea for them on that. Not thrilled that I had the problem - but I'm certainly not getting jerked around in resolving it.