Hello all. I am new to this board, but would like to try to identify how many people have the dead PS3 issue. It strikes me that there is clearly a inherent flaw with the PS3 in that so many people have had this issue. My PS3 is one of the early 60Gb versions and has approx 700 hours of play on it since Nov 2006. (i know the time becasue my projector logs time and is used specifically for this system.)
In my particular case the unit is in a temperature controlled closet at 50 degrees with nothing within 6 inches of it. The unit died last week and i have had no response from the online service request although my credit card details were accepted. There is almost no dust on the machine either so i know it has been looked after better than 95% of others. The phone support is also a waste of time until your service number is in the system. Guess what - mine still is not after a week.
I think that those who have had the issue could contribute to this thread so we know how big this issue is and which units it affects. Although i would guess Sony has this information, they are not releasing it. I personally do not think a $700 unit (this is what i paid) such as this should die in less than 5 years on average. After all it is basically a PC, and out of the 22 i have had in my life, only 1 has ever died to date.
If there are enough people with this issue, we may be able to "urge" Sony to fix the problems, or warrant the PS3 for more than 1 year voluntarily! Personally i would like a warranty like new cars have....5 years or 10000 hours! of course there really is no need for a long warranty if the product was robust in the first place. ;-)
Becasue there is no denying this is a fantastic system, i have no choice but to either get this one fixed or buy a new one, which adds to the cost of ownership beyond my initial expectations of only needing to pay for games, DVD's etc etc. I refuse to go to the competition with thier inferior product and buggy software, but for the first time am having to think twice about it.
Model - 60Gb PS3
Owned since - Nov 2006
Approx utilization - 700 hours
Games played - 40
DVD's played - 50
Blu-Rays played - 20
CD's played - 5
Network - Yes 1000Mbs and 54Mbs wireless for remote play with PSP
DNLA used - Yes
Printer connected - yes HP6100 via network
PSP connected - Yes
Blutooth periferals - Jawbone, Sony remote, Logitec Blutooth keyboard
Controllers - Dual shock 3 and SixAxis
Eyetoy - No
USB periferals - Yes (Rockband 2 wireless dongles, TimeCrisis4 gun and sensors, microphone)
Thanks for the civilized first post.
The truth is, Sony is well within the guidelines of failure rates. Some electronics just go bad sooner than they should. If they didn't, things like extended warranties wouldn't exist. If you have had 22 computers than I'll make the assumption that you are a grown adult. And as a grown adult, you must surely have bought an item/electronic that failed just outside of an initial warranty. I hate to say it this way, but crap happens, and I'm sure you are well aware of this. The price of the electronic doesn't make a difference. I've had much more expensive electronics fail in less time. I feel for you, but there isn't much we can do. Contact Sony, deal with the customer service and get yourself a refurbished system for the measly price of $150.
I just had the same problem last night. I was playing Resistance 2 when the system shut down with a red flashing light. When I try to turn it back on it the light turns yellow then flashes red with three beeping sounds. I called Sony to get it fixed/referb (I hope to get my 60gig fixed) for $149.99.
now I'm just waiting for my shipping box
on a side note: I can't get my game out of the system. Sony told me that I will get my game back. Does Sony really give your game back if you can't get it out of the system?
Modern Warfare 2
FOR KEEPING YOUR BLU RAY DRIVE HEALTHY AND POTENTIALLY FIXING IT GO HERE!
Check out the signature.
Mine was an original machine too and I kept it as clean as a whistle and have taken great care of it as you did. After update 2.52 last week, it died. Shipped it out yesterday. I agree with your post, but never is going to happen. Those days of the customer always being right are gone.
Killzone 2, Modern Warfare 2
Uncharted 2, Bad Company 2
Motorstorm PR, Quantum of Solace, Uncharted DF, Burnout Paradice,
All Work and No Play is No Good