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Jan 05 2013
By: mrblaze480 First Son 4 posts
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DNS error 80710102

9 replies 935 views Edited Jan 5, 2013

i know this may be an old issue as all the fixes im finding online are from 07 but i just recently started getting this  DSN 80710102 error and cannot log into the PSN to play online. Ive done all the quick fixes ive found online but again almost all of them are from years ago. Is this something i can still get fixed or is it time to finally buy the ps3 slim? any advice would help as im not sure where to go from here besides buying a new ps3


thanks,

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Re: DNS error 80710102

Jan 5, 2013

What "quick fixes" have you tried? Rebooting the PS3? How about your modem and router? How are you connected? Gives us more info.

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First Son
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Re: DNS error 80710102

Jan 5, 2013

im connected through wireless, im using my hot spot with At&t, ive used this for about a year without any issues. Ive tried changing the primary & secondary DNS # (this worked the first time i had this issue on 1/3/13 but the next day i got the 80710102 error again and has not worked since) i also have disabled the media center and have updated my date/time settings not to mention have gone through my network settings a million times and nothing. i will call sony tonight but thought i'd see if you guys had any other ideas.

 

Thanks,

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Re: DNS error 80710102

Jan 5, 2013
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First Son
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Re: DNS error 80710102

Jan 5, 2013

because im connected through my cell phone's hot spot i dont have a router/modem. I am thinking about rebooting the ps3 but was hesitant to loose everything i have saved without being sure that , that would resolve the issue.

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Re: DNS error 80710102

Jan 5, 2013

mrblaze480 wrote:

because im connected through my cell phone's hot spot i dont have a router/modem. I am thinking about rebooting the ps3 but was hesitant to loose everything i have saved without being sure that , that would resolve the issue.


I see. Rebooting the PS3 simply means turning it off and back on. I think you're hesitant about restoring it.

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Re: DNS error 80710102

Jan 5, 2013

mrblaze480 wrote:

because im connected through my cell phone's hot spot i dont have a router/modem. I am thinking about rebooting the ps3 but was hesitant to loose everything i have saved without being sure that , that would resolve the issue.


Have you tried addressing the problem directly by changing the DNS IPs? I mean, that is the issue you are having, right.

 

Changing DNS

 

The error code means  the DNS servers are not working. You wil have to manually change the DNS IPs under the PS3 network configuration.

 

I suggest you use the OpenDNS IPs these are: 208.67.222.222 & 208.67.220.220


If you don't know how to do a manual network setup then follow this link:

http://playstation.custhelp.com/app/answers/detail/a_id/977

 

As far as restarting your PS3, what is it you are so afraid of loosing? Save your game. Games dont depend on online access to save your progross, thats what the HDD is for.  That is unless what you want is for your MP stats to sync with the servers.  Keep in  mind,  if you have been disconnected from the PSN server then it's already too late to sync those stats.

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Re: DNS error 80710102

Jan 5, 2013

yea i've changed the DNS #'s to the ones you provided. Those are the ones that worked the first time i had the issue on the Jan. 3rd but the next day i had the 80710102 issue again and have not been able to log in since(and those DNS #'s aren't fixing the issue anymore). I've also tried a couple different DNS #'s i have found online and youtube and none seem to work either, i spent hours on this last night very frusterating. And I meant im hesitant on restoring the ps3, not simply powering it off.  

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Re: DNS error 80710102

Jan 5, 2013

mrblaze480 wrote:

yea i've changed the DNS #'s to the ones you provided. Those are the ones that worked the first time i had the issue on the Jan. 3rd but the next day i had the 80710102 issue again and have not been able to log in since(and those DNS #'s aren't fixing the issue anymore). I've also tried a couple different DNS #'s i have found online and youtube and none seem to work either, i spent hours on this last night very frusterating. And I meant im hesitant on restoring the ps3, not simply powering it off.  


 

Odd, OpenDNS servers are up and running https://www.opendns.com/technology/traffic-stats/ and have been for well, check it out. I've never experienced DNS issues with OpenDNS, their servers are always up and running.

 

Try setting your PS3's network settings to automatic, it could be that they are blocking thirdparty IPs.

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Re: DNS error 80710102

May 27, 2013

I FINALLY FIXED IT!!! 80710102 NO MORE!!

I spent about 6 hours trying to fix this - router settings, ps3 settings, dns changes to googl and opendns, rebboots, resets, you name it.

Then i was going through my various system settings, and saw my date and time was one hour off because of daylight savings ending. I was going to set it to see if that would help, and like an idiot i selected to set it using the internet. I dropped to my knees and broke into a cold sweat when suddenly I WAS SIGNED IN TO PSN!

Go back and set all your internet connection stuff automatically, then update your date and time settings via internet, and BAM!

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