I spent 20$ on The digital version of "Prototype" for my ps3. it says it has been purchased, however it will not allow me to download it. when i click download, it gives me this message:
"This software has already been purchased. Press [Download] to download it."
It gives me this message when i click download, so i dont understand how this makes any sense. please help!
I also had this same problem downloading Prototype. The game entry on the PlayStation Store says that you've bought it, but when you click the download button, the next page says simply "This game has already been purchased" but there is no download link to click to begin the download. There is also no record of it in Account Management / Download List.
I called and they started the refund process, but it sucks that you don't get to play it and you have to wait 10-15 business days for them to "decide" whether or not you get a refund. Then it's 3-5 MORE days to get your money.
Of course, that's just what the rep said. It may happen faster, but in my experience refunds usually take as long as possible.
Recently bought a PS3... so still "learning the ropes"
I am having the same issue with Trine 2. Purchased the game... was taken to the download section. Only the demo was listed and no full game unlock download. As it stands Trine 2 is currently activated as a demo.
However, when I purchased Tomb Raider: Guardian of Light, the download section had both the demo and full game unlock listed. I was able to activate Tomb Raider