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Oct 16 2012
By: Xeno-376 First Son 2 posts
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Cant download Prototype on PS3

8 replies 176 views Edited Oct 16, 2012

I spent 20$ on The digital version of "Prototype" for my ps3. it says it has been purchased, however it will not allow me to download it. when i click download, it gives me this message:

 

"This software has already been purchased. Press [Download] to download it."

 

It gives me this message when i click download, so i dont understand how this makes any sense. please help!

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Ghost of Sparta
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Re: Cant download Prototype on PS3

Oct 16, 2012
Email Sony. I had a somewhat similar problem with Borderlands. Ended up getting a refund.
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First Son
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Re: Cant download Prototype on PS3

Oct 17, 2012

thanks, ill do that Smiley Happy

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First Son
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Re: Cant download Prototype on PS3

Oct 17, 2012

im having trouble with walking dead ep 2 as posted in another thread - called sony and they dont really know whats wrong =(

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First Son
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Re: Cant download Prototype on PS3

Oct 17, 2012

I also had this same problem downloading Prototype.  The game entry on the PlayStation Store says that you've bought it, but when you click the download button, the next page says simply "This game has already been purchased" but there is no download link to click to begin the download.  There is also no record of it in Account Management / Download List.

 

I called and they started the refund process, but it sucks that you don't get to play it and you have to wait 10-15 business days for them to "decide" whether or not you get a refund.  Then it's 3-5 MORE days to get your money.

 

Of course, that's just what the rep said.  It may happen faster, but in my experience refunds usually take as long as possible.

 

/rant

 

 

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Ghost of Sparta
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Re: Cant download Prototype on PS3

Oct 17, 2012
I was told the same thing for my refund, but I got it back within a day or two.
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First Son
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Re: Cant download Prototype on PS3

Oct 17, 2012

i have the same problem and just sent them an email myself. : (

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First Son
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Re: Cant download Prototype on PS3

Oct 17, 2012

Recently bought a PS3... so still "learning the ropes"

 

I am having the same issue with Trine 2.  Purchased the game... was taken to the download section.  Only the demo was listed and no full game unlock download.  As it stands Trine 2 is currently activated as a demo.

 

However, when I purchased Tomb Raider: Guardian of Light, the download section had both the demo and full game unlock listed.  I was able to activate Tomb Raider

 

 

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First Son
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Re: Cant download Prototype on PS3

Oct 17, 2012
You guys aren't alone. I can't download the Trine 2 unlock key or Walking Dead episode 2. I bought both months ago and neither are in my download list or on the store.
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