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Mar 16 2013
By: reluctantear12 First Son 4 posts
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Called playstation for a refund... havent heard anything since

11 replies 388 views Edited Mar 16, 2013

I called playstation on feburary 26th(2 weeks ago) requesting a refund and havent heard if my request was accepted or denied yet... soo what do i do? i need help!

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Fender Bender
Registered: 11/10/2006
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Re: Called playstation for a refund... havent heard anything since

Mar 16, 2013

I think you should call them agian. lol

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Sackboy
Registered: 02/18/2013
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Re: Called playstation for a refund... havent heard anything since

Mar 16, 2013

reluctantear12 wrote:

I called playstation on feburary 26th(2 weeks ago) requesting a refund and havent heard if my request was accepted or denied yet... soo what do i do? i need help!


Please explain your scenario in detail. I had requested refund ONLY once and it was accepted.

 

However, it is PSN policy to not accept any refunds and that all purchases are final. I was allowed only when I made my case saying that it was the first time I ever made a purchase on the PSN and that I was not aware of all this region locking of games and I bought an add-on of the wrong region to my game.

 

So, it is not likely for Sony to offer refunds unless the circumstances were very peculiar.

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First Son
Registered: 01/28/2013
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Re: Called playstation for a refund... havent heard anything since

Mar 16, 2013
Long story short... friend bought something on my account i do not want since i already own the game on disc.
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Sackboy
Registered: 02/18/2013
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Re: Called playstation for a refund... havent heard anything since

Mar 16, 2013

reluctantear12 wrote:
Long story short... friend bought something on my account i do not want since i already own the game on disc.

Well, I suppose it is worth a shot. Sounds like it can be classified as a peculiar scenario... call them again. Usually, they should resolve this sort of issue in one phone call.

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Treasure Hunter
Registered: 09/17/2007
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Re: Called playstation for a refund... havent heard anything since

Mar 16, 2013

Definitely call the customer service number again. Assuming that the CSR gave you some sort of incident or tracking number for your request I'd have that handy for reference with the new CSR.

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Gaming Beast
Registered: 12/26/2012
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Re: Called playstation for a refund... havent heard anything since

Mar 16, 2013

reluctantear12 wrote:
Long story short... friend bought something on my account i do not want since i already own the game on disc.

Did you and/or your friend play said digital version after it was purchased? If so, then I highly doubt you will get a refund.

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Splicer
Registered: 02/01/2013
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Re: Called playstation for a refund... havent heard anything since

Mar 16, 2013

If you cannot trust your friend to not make purchases with your money on your account, I would setup some parental controls on your account that only you know the password to, so as to prevent any accidents like this in the future.

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First Son
Registered: 01/28/2013
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Re: Called playstation for a refund... havent heard anything since

Mar 16, 2013

I played my DISC version... didnt even know that the digital bundle was there until i saw it 

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I Only Post Everything
Registered: 09/07/2012
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Re: Called playstation for a refund... havent heard anything since

Mar 16, 2013

Yeah if you read the fine print, Sony does not give refunds for digital purchases. Once the purchase is made it is yours.

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