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Dec 05 2012
By: mochuuu SIEA 1490 posts
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BioShock 2 Not Showing Up free In PS Plus for Some

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6 replies 441 views Edited Dec 20, 2012

Hello all, 

 

It's come to my attention that some are accidentally being charged for BioShock 2 which is supposed to be free for Plus members after the PS Store updated on 12/4. 

 

We're aware of the issue and we'll be identifying all users affected and will ensure that all affected will be taken care of. Please watch this space for updates on this issue. I've floated it to the top and will un-float once we've come full circle. 

 

I've blocked replies to this thread as I'd like to ensure everyone stays tuned to the following thread in the Support section tracking this issue: 

 

http://community.us.playstation.com/t5/PlayStation-Plus-Support/BioShock-2-Not-Showing-Up-free-In-PS...

 

12/17 UPDATE: we're finalizing the number affected now and we're prepping to send out XMB messages with refunds to those affected by accidentally paying for BioShock 2 as a Plus member. 

 

12/20 UPDATE: All XMB messages and refunds should now be complete. Apologies for the inconvenience on this note and we're working on ensuring these occurences are minimized. 

 

Thank you, 

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First Son
Registered: 12/05/2012
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Re: BioShock 2 Not Showing Up free In PS Plus for Some

Dec 5, 2012
yeah happened to me. get i fixed please
Message 2 of 7 (419 Views)
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First Son
Registered: 12/06/2012
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Re: BioShock 2 Not Showing Up free In PS Plus for Some

Dec 6, 2012

yeah same happend to me as well ...have they started to do anything about it yet?

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MVP Support
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Re: BioShock 2 Not Showing Up free In PS Plus for Some

Dec 7, 2012

I was able to download for "free" last night.

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Treasure Hunter
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Re: BioShock 2 Not Showing Up free In PS Plus for Some

Dec 7, 2012

BRIT-KO wrote:

I was able to download for "free" last night.


For real?  I have to get on and down load it then.  Is it still free today?

 

Moble

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MVP Support
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Re: BioShock 2 Not Showing Up free In PS Plus for Some

[ Edited ]
Dec 7, 2012

moblesuit75 wrote:

BRIT-KO wrote:

I was able to download for "free" last night.


For real?  I have to get on and down load it then.  Is it still free today?

 

Moble


YEP, FREE TODAY!

 

For real sir, for real, $19.99 to evryone else, free to us Plussers!

 

A word of warning, make sure it is showing as free in your cart, some, not many, but some have experienced issues being charged for it, go figure!

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Customer Service - 1-800-345-SONY (7669)
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SIEA
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Re: BioShock 2 Not Showing Up free In PS Plus for Some

[ Edited ]
Dec 20, 2012
 
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