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Uncharted Territory
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Re: Best Buy order status...

Nov 13, 2013

Thanks for the replies guys. Crossing my fingers I get it no later than middle of next week. I know I've been already waiting for 5 months, but **bleep** I'd like to get in some game time before Thanksgiving when everyone comes over and all the guys hang out and check it out.

 

Heck by the estimate they gave I might not even have it by Thanksgiving. Wish launch would have been early in the week instead of on a Friday. I know people get time off for the weekend, but so do the people delivering it, so if some little hicup, then you have to wait the weekend.

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Uncharted Territory
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Re: Best Buy order status...

Nov 13, 2013

I checked my best buy pre order status im still on Payment Validated. 

 

All i know is tomorrow to bring, an ID, The credit card used to buy the console and the recipt

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I Only Post Everything
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Re: Best Buy order status...

Nov 13, 2013

I never have had an issue with BestBuy. They were giving free Expedited shipping with the Purchase of the PS4. I bought the PS4 with the Camera. Since Sony announced the Release Date my Order Status stated "Release on 11/15/2013", after my camera shipped on 11/1/13  the PS4 still said that.

 

A few days ago the Order Status changed to "Status Not Available"

 

Now I live between Akron and Cleveland, Ohio. Closer to Akron. My camera shipped out of Maumee, OH which is by Toledo, Ohio. Which is only a 2hr drive by car. My camera shipped on Friday @ 6pm. It was checked in @ Akron on Saturday @ 2am. It was out for delivery on Monday and arrived around 10am.

 

Now if they ship it tomorrow, I should get it Saturday/Monday at the latest. Which is fine for me, I have a lot of stuff going on and I'll probably hardly touch it this weekend anyways. (Well, I'd probably stay up late messing with it and drag arse for the stuff I have to do on Saturday/Sunday if it showed up on Friday, but let's just say my body would love it if I didn't get it till Monday).

 

If it's later than that then BestBuy will have seriously let me down. I have read a lot of horror stories on here with BestBuy but I can honestly say they have done a good job for me in the past. They shipped Socom 4 early to me, I got it a day early the online servers were even on yet.

 

Here is what my order screen looks like right now:

 

Capture.JPG

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Uncharted Territory
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Re: Best Buy order status...

Nov 13, 2013

Letherface wrote:

I never have had an issue with BestBuy. They were giving free Expedited shipping with the Purchase of the PS4. I bought the PS4 with the Camera. Since Sony announced the Release Date my Order Status stated "Release on 11/15/2013", after my camera shipped on 11/1/13  the PS4 still said that.

 

A few days ago the Order Status changed to "Status Not Available"

 

Now I live between Akron and Cleveland, Ohio. Closer to Akron. My camera shipped out of Maumee, OH which is by Toledo, Ohio. Which is only a 2hr drive by car. My camera shipped on Friday @ 6pm. It was checked in @ Akron on Saturday @ 2am. It was out for delivery on Monday and arrived around 10am.

 

Now if they ship it tomorrow, I should get it Saturday/Monday at the latest. Which is fine for me, I have a lot of stuff going on and I'll probably hardly touch it this weekend anyways. (Well, I'd probably stay up late messing with it and drag arse for the stuff I have to do on Saturday/Sunday if it showed up on Friday, but let's just say my body would love it if I didn't get it till Monday).

 

If it's later than that then BestBuy will have seriously let me down. I have read a lot of horror stories on here with BestBuy but I can honestly say they have done a good job for me in the past. They shipped Socom 4 early to me, I got it a day early the online servers were even on yet.

 

Here is what my order screen looks like right now:

 

Capture.JPG


When were they doing that, and do you know was it only for Best Buy Rewards customers or everyone?

 

This is how my order looks now with the "Status Not Available" also.

 

And looking at your order date of June 11th, it makes me feel more comfortable, since you are 1 day after they announced preorders being available. So diffenently a launch day system.

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I Only Post Everything
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Re: Best Buy order status...

Nov 13, 2013

UnrealButcher wrote:

Letherface wrote:

I never have had an issue with BestBuy. They were giving free Expedited shipping with the Purchase of the PS4. I bought the PS4 with the Camera. Since Sony announced the Release Date my Order Status stated "Release on 11/15/2013", after my camera shipped on 11/1/13  the PS4 still said that.

 

A few days ago the Order Status changed to "Status Not Available"

 

Now I live between Akron and Cleveland, Ohio. Closer to Akron. My camera shipped out of Maumee, OH which is by Toledo, Ohio. Which is only a 2hr drive by car. My camera shipped on Friday @ 6pm. It was checked in @ Akron on Saturday @ 2am. It was out for delivery on Monday and arrived around 10am.

 

Now if they ship it tomorrow, I should get it Saturday/Monday at the latest. Which is fine for me, I have a lot of stuff going on and I'll probably hardly touch it this weekend anyways. (Well, I'd probably stay up late messing with it and drag arse for the stuff I have to do on Saturday/Sunday if it showed up on Friday, but let's just say my body would love it if I didn't get it till Monday).

 

If it's later than that then BestBuy will have seriously let me down. I have read a lot of horror stories on here with BestBuy but I can honestly say they have done a good job for me in the past. They shipped Socom 4 early to me, I got it a day early the online servers were even on yet.

 

Here is what my order screen looks like right now:

 

Capture.JPG


When were they doing that, and do you know was it only for Best Buy Rewards customers or everyone?

 

This is how my order looks now with the "Status Not Available" also.

 

And looking at your order date of June 11th, it makes me feel more comfortable, since you are 1 day after they announced preorders being available. So diffenently a launch day system.


I don't know, all that I know when I was looking at the shipping Expedited was $0.00, and Express cost $$ (don't remember how much). Since I normally get things from BestBuy within a day or two I went with the Free Expedited Shipping method.

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First Son
Registered: 11/13/2013
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Re: Best Buy order status...

Nov 13, 2013

Hey, you payed less in Tax than I did..    you suck!   lol      Mine was $28.00 even...  lol

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First Son
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Re: Best Buy order status...

Nov 13, 2013
And, I know that was my first post on here, so .. please don't chop me up into little bits, and feed me to the dogs! lol
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VP of Gaming
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Re: Best Buy order status...

Nov 13, 2013

any just a fyi, my Best Buy pre-order is also still on "Payment Validated". ive got mine set to store pick-up though, but still.

orderstatus just says "1 item(s) preordered, release date is 11/15/2013".

orderstatus wont change for those who picked shipping until the item ships.


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I Only Post Everything
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Re: Best Buy order status...

Nov 13, 2013

Posted on the BestBuy Forums:

 

Hello everyone,
 
I’m really sorry that you’ve all been receiving mixed messages regarding the status of your PlayStation 4 pre-order and I’d like to do what I can to help straighten everything out.
 
We recently identified an issue that is causing some ship-to-home PlayStation 4 pre-orders to show incorrect estimated arrival timeframes. All other aspects of the orders are fine, it’s just the arrival dates that are incorrect. I was able to locate all of your orders and they appear to be affected by this. I can understand that this would cause some concern, and we are currently working to have your orders reflect the correct shipping timeframes. We are still expecting all of them to ship on time.
 
We’ll continue to keep you updated as we work to resolve this, and please feel free to let us know if you have additional questions or concerns.
 
Sincerely,
	Matt|Senior Social Media Specialist | Best Buy® Corporate

 http://forums.bestbuy.com/t5/BestBuy-com/Order-status-quot-not-available-quot/td-p/727519/page/3

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Uncharted Territory
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Re: Best Buy order status...

Nov 13, 2013

Letherface wrote:

Posted on the BestBuy Forums:

 

Hello everyone,
 
I’m really sorry that you’ve all been receiving mixed messages regarding the status of your PlayStation 4 pre-order and I’d like to do what I can to help straighten everything out.
 
We recently identified an issue that is causing some ship-to-home PlayStation 4 pre-orders to show incorrect estimated arrival timeframes. All other aspects of the orders are fine, it’s just the arrival dates that are incorrect. I was able to locate all of your orders and they appear to be affected by this. I can understand that this would cause some concern, and we are currently working to have your orders reflect the correct shipping timeframes. We are still expecting all of them to ship on time.
 
We’ll continue to keep you updated as we work to resolve this, and please feel free to let us know if you have additional questions or concerns.
 
Sincerely,
	Matt|Senior Social Media Specialist | Best Buy® Corporate

 http://forums.bestbuy.com/t5/BestBuy-com/Order-status-quot-not-available-quot/td-p/727519/page/3


Thanks for posting this.

 

I just woke from a nap (been sick last couple days), and was thinking to myself that this is kind of **bleep**ed if Best Buy isn't sending out PS4's to it's online preorders that ordered way back during the week of E3, but yet has say 25 additional PS4's to give out at the midnight launch to people that didn't take the time to even preorder. I paid for mine by having money (real money, not credit) for it on my card for these last 5 months and that would just be bad business IMO.

 

Hope they get this **bleep** straightened up.

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