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Aug 06 2013
By: Tempest_Fire PlayStation Community Manager (Retired) 4738 posts
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August 5, 2013 Forum Unplanned Maintenance

39 replies 1272 views Edited Aug 6, 2013

Hey All,

 

You may have noticed that the forums went under unplanned maintenance yesterday. Our forum provider, Lithium, worked diligently to restore them and were able to do so earlier this morning. You may notice that some posts created after midday Sunday are no longer visible.  Rest assured that Lithium is still on the case, and are working to retrieve these posts.

 

We will update this thread as we learn more.

 

Thank you for your patience.

Tempest_Fire
Ex-PlayStation Network Senior Community Manager
Sony Interactive Entertainment America
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MVP Support
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Re: August 5, 2013 Forum Unplanned Maintenance

Aug 6, 2013

Thanks for letting us know Tesmpest

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I Only Post Everything
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Re: August 5, 2013 Forum Unplanned Maintenance

Aug 6, 2013

Yes, thank-you Tesmpest, sorry I mean Tempest.

 

 

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Wastelander
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Re: August 5, 2013 Forum Unplanned Maintenance

Aug 6, 2013
Would this explain why the ps forum will not load on my vita? It's strange that all my other devices load it in seconds but today, the 6th my vita is stuck loading the forum. All other site load right up.
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Ghost of Sparta
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Re: August 5, 2013 Forum Unplanned Maintenance

Aug 6, 2013
I think rewarding me and only me with a special forum rank would be a nice compensation
Are you a WWE fan? click here to join the discussion

Thanks Saviorsixtysix for the sig
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Treasure Hunter
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Re: August 5, 2013 Forum Unplanned Maintenance

Aug 6, 2013

Muchas Thankyas, Tempest.  Smiley Very Happy

 

As for the forum server admins, I am pulling for you guys.

 

cheer

Grindhead_Jim

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Uncharted Territory
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Question.

Aug 6, 2013

So question:

 

Why wasn't there a blog post or something to update the community?

 

"Sorry, we are experiencing problems with the forums today. Yes, this wasn't scheduled, but rest assured we weren't hacked. It will be up as soon as we get it fixed." It's not like it was the weekend.

 

I kept going to the blog and sites like IGN to see if there was any info on what was going on since this wasn't an announced down time for the forums.

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Re: Question.

Aug 6, 2013

UnrealButcher wrote:

So question:

 

Why wasn't there a blog post or something to update the community?

 

"Sorry, we are experiencing problems with the forums today. Yes, this wasn't scheduled, but rest assured we weren't hacked. It will be up as soon as we get it fixed." It's not like it was the weekend.

 

I kept going to the blog and sites like IGN to see if there was any info on what was going on since this wasn't an announced down time for the forums.


I feel you may have a point here.

 

Yesterday I posted on the Official PlayStation Facebook, Twitter & Google Plus pages & no one responded there at all, so i decided to go the PS Blog & ask if anyone else was experiencing issues, another Forum member who know's me said they were too, that was the only way I knew it wasn't just me.

 

So yes, a post somewhere, or actually on all of the official places would have been nice.

 

BRIT-KO

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Ghost of Sparta
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Re: Question.

Aug 6, 2013

Um, I know this might not be ok to ask, but what was the reason for this maintenence? 

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Survivor
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Re: Question.

Aug 6, 2013

ossiecastro5 wrote:

Um, I know this might not be ok to ask, but what was the reason for this maintenence? 


It was unplanned maintenance. It's another way of saying "Something went wrong but we fixed it." Smiley Tongue

 

Nevertheless, it's good to hear that Lithium is on the issue.

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