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Nov 01 2011
By: tdaniel10 First Son 1 posts
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80023102 when attempting PSN purchases

8 replies 340 views Edited Nov 1, 2011

I can't add funds or make any purchases from the PlayStation Store. Getting kinda ***** off, bought my PS3 just a few days ago and already having issues like this.

I was making successful purchases from the PlayStation Store 2 days ago with the same exact debit card, there's plenty of $ on my account, I've tried re-entering my debit card (successfully) into my billing info, I contacted my ISP (Comcast) and there's no problems on their end, I contacted my card company and they said there's no problems with it.

I'm pretty much assuming this is some problem @ Sony and the supports are just not very useful, I spoke with 1 who went over basic possible fixes with me for like an hour (redoing my network settings, checking if I can go into multiplayer, resetting my router, tried connecting directly to my modem) etc. etc. and ultimately it didn't fix the problem. She sent me an e-mail to open ports (which are already open) and if not then call back.

So I called PlayStation support back and the next guy said the same stuff and ultimately said it's not Playstation's end and I should just go buy a Playstation network card.

By the way this happened all day yesterday and today too.. so idk what to do, connection is fine, debit card is fine, PS3 is fine/new/updated, 80023102 over and over and I'm trying to make purchases.

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First Son
Registered: 06/10/2011
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Re: 80023102 when attempting PSN purchases

Nov 6, 2011

it is happening to me 2, i don't know why!!

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MVP Support
Registered: 03/01/2010
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Re: 80023102 when attempting PSN purchases

Nov 6, 2011

It happened to me last night. The info they had on file said my card expired. It did you know the card issuer sends a new one and I never remember to update on PSN until I get this error. I updated and completed my purchase. It took about 5 minutes. Check that first.

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Splicer
Registered: 11/21/2007
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Re: 80023102 when attempting PSN purchases

Nov 25, 2011

OP, were you ever able to get this working?


PSN/Xbox Live: strivinglife
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Sackboy
Registered: 03/25/2005
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Re: 80023102 when attempting PSN purchases

Dec 8, 2011

Umm im having the same problem... been having it for a few days... what the heck....

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First Son
Registered: 12/28/2011
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Re: 80023102 when attempting PSN purchases

Dec 28, 2011

Yep same here.  They went so far as to say it may have something to do with my ISP, even though everything else works fine.  I made sure my CC info was up-to-date.  PSN, please fix!

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First Son
Registered: 01/01/2012
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Re: 80023102 when attempting PSN purchases

Jan 1, 2012

having the same fucked up problem!!!!!!! in 5 hours a pack expires in FUT12 and i have to get it!!!!!!! why is this happening???

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First Son
Registered: 01/08/2012
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Re: 80023102 when attempting PSN purchases

Jan 8, 2012

Yea im still having problems as of Jan-7-2012. PSN BEETER FKIN FIX THIS IS GETTING OLD!

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First Son
Registered: 01/25/2012
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Re: 80023102 when attempting PSN purchases

Jan 25, 2012

i was buying co mw3 elite premium and this crazy stuff happend i checked everything is fine but psn fix it

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