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Nov 23 2012
By: pmarc82 Lombax Warrior 133 posts
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Unable to Download the Gamestop Pre-order Costumes on the Vita

9 replies 177 views Edited Nov 23, 2012

Ok I browsed the forum for related issues but there seems to only be a fix for the digital version. I am not sure exactly where to go to get this issue resolved but I thought I would put it out there to see if anyone else is having the same problem.

 

Basically I preordered the game at gamestop and redeemed the costumes on my PS3. From the vita when I go to my download list, it says that it cannot be copied on the vita. 

 

Maybe that part was overlooked by Sony. So, has anyone heard a fix for this issue. I don't think the work around for the digital version would work here. If someone can point me to the right direction to get the proper help as well that would be greatly appreciated.

 

Thanks.

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Treasure Hunter
Registered: 03/17/2012
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Re: Unable to Download the Gamestop Pre-order Costumes on the Vita

Nov 23, 2012
I need help too. Bump!
http://community.us.playstation.com/t5/PlayStation-All-Stars-Battle/OFFICIAL-GEX-for-PSASBR-Thread-Sony-Santa-Monica-Please-Read/m-p/40066215/
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Uncharted Territory
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Re: Unable to Download the Gamestop Pre-order Costumes on the Vita

Nov 23, 2012
Same here.
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Treasure Hunter
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Re: Unable to Download the Gamestop Pre-order Costumes on the Vita

Nov 23, 2012
SuperBump
http://community.us.playstation.com/t5/PlayStation-All-Stars-Battle/OFFICIAL-GEX-for-PSASBR-Thread-Sony-Santa-Monica-Please-Read/m-p/40066215/
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Lombax Warrior
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Re: Unable to Download the Gamestop Pre-order Costumes on the Vita

[ Edited ]
Nov 23, 2012

I'll dig deeper and give Sony a call. I'll keep you guys posted.

 

EDIT: I guess now is finding Sony's number lol

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Treasure Hunter
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Re: Unable to Download the Gamestop Pre-order Costumes on the Vita

Nov 23, 2012
you're great, thanks Mark!!
http://community.us.playstation.com/t5/PlayStation-All-Stars-Battle/OFFICIAL-GEX-for-PSASBR-Thread-Sony-Santa-Monica-Please-Read/m-p/40066215/
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Uncharted Territory
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Re: Unable to Download the Gamestop Pre-order Costumes on the Vita

Nov 23, 2012
reinput the code into the vita
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Treasure Hunter
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Re: Unable to Download the Gamestop Pre-order Costumes on the Vita

Nov 23, 2012

frogmanlego wrote:
reinput the code into the vita

i dont think you can re-enter a code...

http://community.us.playstation.com/t5/PlayStation-All-Stars-Battle/OFFICIAL-GEX-for-PSASBR-Thread-Sony-Santa-Monica-Please-Read/m-p/40066215/
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First Son
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Re: Unable to Download the Gamestop Pre-order Costumes on the Vita

Nov 23, 2012

you can re-enter it it just does not do anything really different xD

but yeah i still got this issue and emailed gamestop and been searchign for while to no avail

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Lombax Warrior
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Re: Unable to Download the Gamestop Pre-order Costumes on the Vita

Nov 23, 2012

Ok guys I just spent 40mns on the phone with a Sony Rep. After a couple of research she found that the problem is a known issue and that they don't have a fix at the moment :-(. She told me that a fix is being worked on and to wait to hear from Sony in a couple of days. 

 

I know this is not what we want to hear at the moment but I guess we'll have to wait a little longer.

 

In other news, I had a somewhat similar issues with SFxTK DLC for the 12  additional chars (not showing up on PS3), and 38 additional costumes (showing up on PS3 but not on the vita). I received a notification a couple days later (might have been 2 weeks and change) on my vita inbox that took me to the PSN to redeem a new code for each issue. The notification was titled  "Important Notifications".

 

Maybe we will get something similar after Sony figures out how to resolve it.

 

Anywho, I'll continue to keep you guys posted if I hear anything

 

Cheers :-)

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