Reply
Lombax Warrior
KingHuevos
Posts: 222
Registered: ‎09-09-2012

Pre-order Problem. Any Gamestop Employees?

Hey guys, haven't posted here in a long time. Anyways, turns out that I lost my reciept when I pre-ordered this game. They said show the reciept so I can get the costumes but now I don't have the reciept. What do I do? I think I put it under my phone number but not too sure. Any help? 

Photobucket

http://www.youtube.com/kinghuevos
Please use plain text.
Cannon Fodder
aycue
Posts: 20
Registered: ‎09-04-2012

Re: Pre-order Problem. Any Gamestop Employees?

In canada you can also use your ID (drivers license etc.) ddont know where your from so not exactly sure, but canada i know you can use ID

Please use plain text.
Treasure Hunter
Thirty3Three
Posts: 5,595
Registered: ‎03-16-2012

Re: Pre-order Problem. Any Gamestop Employees?

Welcome back man! :smileyhappy:

They should have your purchase record, I'd call the phone for GameStop before heading in, and tell them you've lost the receipt, and ask if they can look up your purchase order in any other way :]
----------------------------
Signature!

Gex for DLC!
Check the official thread! (Moveset here too!)
Request to be a "Gex Supporter", and have your name listed to show your support! With your help, we can get Gex in PlayStation All-Stars!!

Thread:
http://community.us.playstation.com/t5/PlayStation-All-Stars-Battle/OFFICIAL-GEX-for-PSASBR-Thread-Sony-Santa-Monica-Please-Read/m-p/40066215/
Please use plain text.
Lombax Warrior
KingHuevos
Posts: 222
Registered: ‎09-09-2012

Re: Pre-order Problem. Any Gamestop Employees?

I know. But I pre-ordered the game. I want to get the pre-order version of the game, not the regular. I want the costumes... but now I have no way of proving that I pre-ordered the game without the reciept. I forget, when you pre-order the game, do they ask you for your phone number?...
Photobucket

http://www.youtube.com/kinghuevos
Please use plain text.
Treasure Hunter
Thirty3Three
Posts: 5,595
Registered: ‎03-16-2012

Re: Pre-order Problem. Any Gamestop Employees?


KingHuevos wrote:
I know. But I pre-ordered the game. I want to get the pre-order version of the game, not the regular. I want the costumes... but now I have no way of proving that I pre-ordered the game without the reciept. I forget, when you pre-order the game, do they ask you for your phone number?...

Try either calling in, or going in, and tell them your information (if they ask.) email, phone num, etc.

GameStop should keep records of orders, especially pre-orders. They know who'd preorderd; just go in and do what I've said man! ^^

----------------------------
Signature!

Gex for DLC!
Check the official thread! (Moveset here too!)
Request to be a "Gex Supporter", and have your name listed to show your support! With your help, we can get Gex in PlayStation All-Stars!!

Thread:
http://community.us.playstation.com/t5/PlayStation-All-Stars-Battle/OFFICIAL-GEX-for-PSASBR-Thread-Sony-Santa-Monica-Please-Read/m-p/40066215/
Please use plain text.
Lombax Warrior
KingHuevos
Posts: 222
Registered: ‎09-09-2012

Re: Pre-order Problem. Any Gamestop Employees?

Thanks Thirty3Three. I'll try that out. Hopefully it works :/ BTW. Does anyone know how long your pre-order lasts before it's given away?
Photobucket

http://www.youtube.com/kinghuevos
Please use plain text.
Cannon Fodder
aycue
Posts: 20
Registered: ‎09-04-2012

Re: Pre-order Problem. Any Gamestop Employees?

THey actually do keep your phone number on record because they call you a day before the game is realeased saying your game is in and can be picked up the next day.

Please use plain text.
Treasure Hunter
Thirty3Three
Posts: 5,595
Registered: ‎03-16-2012

Re: Pre-order Problem. Any Gamestop Employees?


KingHuevos wrote:
Thanks Thirty3Three. I'll try that out. Hopefully it works :/ BTW. Does anyone know how long your pre-order lasts before it's given away?

Anytime man! Thinking from a logical standpoint, they'd have to keep track of who preordered, don't you think? I mean, how else would they know who gets the costumes, eh? :smileywink:
Ask them if theres a way you can look up your information on the preorder- I'm pretty confident they keep the purchase history.

And you mean like, when the preorder turns into just an 'order'? Not sure, I'm sorry man :/

----------------------------
Signature!

Gex for DLC!
Check the official thread! (Moveset here too!)
Request to be a "Gex Supporter", and have your name listed to show your support! With your help, we can get Gex in PlayStation All-Stars!!

Thread:
http://community.us.playstation.com/t5/PlayStation-All-Stars-Battle/OFFICIAL-GEX-for-PSASBR-Thread-Sony-Santa-Monica-Please-Read/m-p/40066215/
Please use plain text.
Lombax Warrior
DevDooms
Posts: 224
Registered: ‎08-31-2012

Re: Pre-order Problem. Any Gamestop Employees?

[ Edited ]

This kind of thing is the reason Gamestop keeps records of your pre-orders. If you have your id, or to be really helpful a Gamestop membership card, they can redeem your Pre-Order bonus anyway.

 

EDIT: And for the how long they'll keep your order, they keep it for 2 days (48 Hours) after release. So I figure it'll be there until Thursday-Friday. Call to make sure!

It's time for a DEATH BATTLE!
Please use plain text.