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Splicer
Registered: 08/08/2012
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Re: For the costumes issue, noted. I'll have some folks look...

Nov 20, 2012

Tekn0tize wrote:

Tempest_Fire wrote:

Here's the current status:  Hang tight till the store updates today, costumes should be present after that update.  If they're not, return to this thread and let us know. 

 

Thanks for the patience.



Thank you for such a quick update!! I will certainly check this later today (in about 3 hours when I'm at home).


Awesome! I think you have to wait for wednesday because where in the UK! XD

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PlayStation Community Manager (Retired)
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Re: For the costumes issue, noted. I'll have some folks look...

Nov 20, 2012

ck2875 wrote:

It seems this has been fixed.

 

I had to go back into the PS Store, select PSASBR, and where it says "Choose a Version", I had to click on the drop down menu and there was an option to redownload the previous purchase or, more importantly, a second option to add the game back into my cart for free. I added another copy of the game to my cart for free, then proceeded through the checkout. The download files for both Vita and PS3 preorder bonsues were finally included and now show in my Download List.


Wanted to quote this, since this is essentially what I dropped in to write.  These steps are correct.  Following this for pre-orders should sort you out.

 

Unfortunately I cannot speak for SCEE folks.  I'm a SCEA employee and can only confirm through SCEA channels.  Anything I posted about the SCEE side of the store would be assumption, and I wouldn't want to do that to you guys.

Tempest_Fire
Ex-PlayStation Network Senior Community Manager
Sony Interactive Entertainment America
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Lombax Warrior
Registered: 07/24/2012
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Re: For the costumes issue, noted. I'll have some folks look...

[ Edited ]
Nov 20, 2012

ck2875 wrote:

It seems this has been fixed.

 

I had to go back into the PS Store, select PSASBR, and where it says "Choose a Version", I had to click on the drop down menu and there was an option to redownload the previous purchase or, more importantly, a second option to add the game back into my cart for free. I added another copy of the game to my cart for free, then proceeded through the checkout. The download files for both Vita and PS3 preorder bonsues were finally included and now show in my Download List.


Just tried this and I didn't have an add to cart option, just the redownload option. Not trying to be over-dramatic, but I really hope this issue is fixed when the store is updated. The only reason I went for the digital download was for the pre-order costumes and the ability to play at midnight Smiley Sad

 

Edit: I'm a U.S. user as well if that makes any difference

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First Son
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Re: For the costumes issue, noted. I'll have some folks look...

Nov 20, 2012

AHA! I got it to work. Just like the other guy said. What you do is download the PS Vita version. You don't have to install it. AFter it's done, go to the store and choose version. Choose the FREE version and then put it in cart and keep going. When you get to the READY FOR DOWNLOAD page, it will have the costumes.

 

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Lombax Warrior
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Re: For the costumes issue, noted. I'll have some folks look...

Nov 20, 2012

Mortal_Demon wrote:

AHA! I got it to work. Just like the other guy said. What you do is download the PS Vita version. You don't have to install it. AFter it's done, go to the store and choose version. Choose the FREE version and then put it in cart and keep going. When you get to the READY FOR DOWNLOAD page, it will have the costumes.

 


Just used this method and had success! Kudos to you good sir

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Splicer
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Re: For the costumes issue, noted. I'll have some folks look...

Nov 20, 2012

hold on, are your problems not being able to get the PS Vita pre order costumes? My problem is getting the PS3 pre order costumes, we basically have a pre download date to download stuff that have been pre ordered off the EU store, but I wan't able to get the PS3 costumes. Its the same for other EU users too.

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Splicer
Registered: 11/05/2012
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Re: For the costumes issue, noted. I'll have some folks look...

Nov 20, 2012
I can't seem to get it to work. :c
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Gaming Beast
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Re: For the costumes issue, noted. I'll have some folks look...

Nov 20, 2012

TB-BT8645 wrote:

hold on, are your problems not being able to get the PS Vita pre order costumes? My problem is getting the PS3 pre order costumes, we basically have a pre download date to download stuff that have been pre ordered off the EU store, but I wan't able to get the PS3 costumes. Its the same for other EU users too.


I'm in the UK PSN too, and having the same problem. Basically , i *DO* have PS3 costumes in my download list, it just won't let me download it yet...

------
Playstation God of War Stars Battle Bore y'all !!!
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First Son
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Re: For the costumes issue, noted. I'll have some folks look...

[ Edited ]
Nov 20, 2012

Basically you will NEED to download everything. Go back to PSN Store. Find ALLSTARS. CHOOSE VERSION. Choose the one where it'll allow you to put it into the cart and go from there. DOWNLOAD EVERYTHING YOU DON'T CURRENTLY HAVE

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Uncharted Territory
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Re: Pre Order Outfits/Digital

Nov 20, 2012
@Tempest
When I try those steps listed it just immediately starts to download the vita version of psasbr. Its a little frustrating.
 photo EZRASIG_zpsf85694e2.jpg
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