So I live in the UK and the main game shop over here is called GAME. The prices are normally the premium. the staff doesn't know anything and they're often impoilite. I had the great displeasure of haveing to place my PlayStation All Stars Battle Royale pre order there today as they're the exclusive retailer getting limited edition character covers and the alternate costumes. So I go in and simply ask can I pre order. And the man refuses and asks me if I've ever heard of Smash Bro. He then went on to say that PlayStation All Stars looked rubbish and I should play something else.
1 Why can't he of just let me do what I came to do? 2 Is it right to tell a customer their most anticipated game is rubbish?
I then told the guy that the game is incredibly fun as I've played it twice in beta tests. And then he challenges me. He says "No you can't do that" and stands at the register waiting for an explanation.
1 Why are you questioning your customers? This isn't your buisness 2 Why are you arguing with your customers? 3 Why are you being rude about their taste in video games?
After having to explain myself instead of him just doing as I asked 10 minutes ago he finally places my pre order which he doesn't seem happy about. I don't know why I can't have just placed my pre order, This is the WORST experience I've had in my life simply wanting to buy a game. All I wanted to do was preorder and I was questioned, challenged and insuted. I sincerely wish Superbot had teamed up with another retailer for the promotion. But for now I must keep my head held high as I'm only doing it to support the developers. Thank you for hearing my rant.
I swear on my own life and that of my family's that this happened. I just finished writing the complaint to the company. Have you ever been to GAME? If you have you know this is what they're like
as a fellow gamestop employee, we NEED preorders we bribe people with free stuff even if it sucks so we can keep our jobs. yeah it sucks but we usually dont give two **bleep** if they preorder something that sucks as long as they preorder. Even if its adventure time or some random crappy 3ds game. So for that guy to fight u for a preorder was pretty retarded