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Uncharted Territory
Registered: 02/22/2010
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Re: Costume Problems (Best Buy in US)

Nov 21, 2012

Anyone have the same problem? I just called and now they told me to wait 48 hours.  I wonder why these codes weren't sent out when you bought the game, I didn't have a single problem when I got AC3. Some one has dropped the ball big on this one.

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Splicer
Registered: 01/03/2009
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Re: Costume Problems (Best Buy in US)

Nov 21, 2012
Yeah, the Best Buy store I pre ordered at after pick up said it'd be through email, cause I told them I wouldn't leave unless the DLC was physically there or on the receipt, but the said it'll be in an email and could take up to 3 days after purchase! (Sigh) we'll see
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Monster Hunter
Registered: 10/23/2012
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Re: Costume Problems (Best Buy in US)

Nov 21, 2012
I received mine by email. Around 10 am on the 20th.
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Uncharted Territory
Registered: 07/24/2012
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Re: Costume Problems (Best Buy in US)

Nov 21, 2012

I bought it in Italy ad Gamestop. The game as a section in it called "Disc advantages", which comes out when you insert the disc, but if I try to open it it gives me error code 80025A30. What is it? It's annoying me

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Splicer
Registered: 08/15/2008
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Re: Costume Problems (Best Buy in US)

Nov 21, 2012

Having the same issue regarding Best Buy. Tried what IceColdKilla44 suggested earlier and contacted the Game division on their forum. Waiting for a reply, if I get one. I'll update if I do get a response.

 

Also tried using the IM chat on their customer support site, not much help. All I got was "I'm sorry I'm unable to send you the content again. What you can do is call 1-888-BEST BUY (1-888-237-8289) and our Support team can assist you."

 

If I don't get a reply from the forum I'll call that #. After that, I'll learn my lesson with Best Buy & preorders.

 

I like Best Buy and all because their rewards program blows GameStop to kingdom come. But I do wish I had preordered at GameStop. They've always given the codes on the receipt and then I would've at least gotten it.

 

I'm not too bummed about it, though. The costume for my main character I wouldn't have used any way, plus I have the game, so...yeah. But it does annoy me that the company didn't keep the preorder agreement. Pretty crappy service...

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Uncharted Territory
Registered: 02/22/2010
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Re: Costume Problems (Best Buy in US)

Nov 21, 2012

Ok, here is what they are saying now, if I don't get my code tomorrow, call back. ugh I could have already gotten my costumes if I had done it at GameStop. Smiley Sad

 

If anyone gets it please, PLEASE post it here. I hope everyone get's their stuff.

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Treasure Hunter
Registered: 03/17/2012
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Re: Costume Problems (Best Buy in US)

Nov 21, 2012
Wow! Amazon is having the SAME problem. They nobody's gotten their codes yet from there, either. Or at least, most hadn't

Ive contacted Amazon and they're looking into it - or so they say...

And I just left David, from SuperBot, a message about it.
http://community.us.playstation.com/t5/PlayStation-All-Stars-Battle/OFFICIAL-GEX-for-PSASBR-Thread-Sony-Santa-Monica-Please-Read/m-p/40066215/
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Splicer
Registered: 08/15/2008
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Re: Costume Problems (Best Buy in US)

Nov 21, 2012

Hmm...wonder what the deal is, then. Could it be on Sony's end?

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Uncharted Territory
Registered: 07/24/2012
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Re: Costume Problems (Best Buy in US)

Nov 21, 2012

I hope they'll release them online then, for free. This is unacceptable.

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Uncharted Territory
Registered: 02/22/2010
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Re: Costume Problems (Best Buy in US)

Nov 21, 2012
I called Sony cause Best Buy says that Sony has the codes and they don't and I got the same exact thing except the other way around.
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