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Cannon Fodder
JayAeDee
Posts: 9
Registered: ‎11-20-2012

Amazon Pre-Order costumes issue

Hello everyone. First post here, I've been lurking around the forums for a while now for all info on this game. I didn't realize I could log in with my Sony account (derp).

 

Anyway, I've got a problem with my code. The twelve digit code on my receipt does not go through. Every time I try to redeem it I get the following error, "The code you entered may not be correct or may no longer be valid". At first I thought it was probably a server error and that I could try later when the PSN store would update the game. However, my code still does not work. I updated my PS3 and my code still can't be redeemed. I'm worried I have a faulty or expired code. Is there anything I'm doing wrong? Is this a server issue? Who can I contact to help me, especially if I need a new code? I'd really just like to get the costumes I pre-ordered for.

 

Please help

 

 

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Survivor
Bulletpainpills
Posts: 2,487
Registered: ‎05-07-2009

Re: Amazon Pre-Order costumes issue

That's just a recipt code. They'll email you with the real deal soon. Still waiting for mine!

Deadly Neurotoxin!
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Cannon Fodder
JayAeDee
Posts: 9
Registered: ‎11-20-2012

Re: Amazon Pre-Order costumes issue

Really? I hope that's the case. I tried looking all over the forum and other sites for help and all I could find was help for GameStop and pre-orders from other retailers. None for Amazon so I assumed the same method (receipt code) applied. 

Thank you so much ^_^ Now it's just a matter of waiting for the email

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Cannon Fodder
Ireguard
Posts: 13
Registered: ‎06-18-2010

Re: Amazon Pre-Order costumes issue

The code on your amazon receipt should be working. Contact Amazon Imo.

Check out my youtube channel - https://www.youtube.com/user/Vothsair
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Treasure Hunter
Thirty3Three
Posts: 5,598
Registered: ‎03-16-2012

Re: Amazon Pre-Order costumes issue

Iregard, you're wrong.

Jay, they will be emailing you the code within 2 days... HOWEVER!!

I think there's an issue with tha amazon preorder right now...

Most of the Amazon (USA, maybe other countries too...) hadn't gotten their codes for the costumes yet- including my friend.

I called amazon support, and they're looking into the issue. Keep an eye in your email for the time being.
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Cannon Fodder
JayAeDee
Posts: 9
Registered: ‎11-20-2012

Re: Amazon Pre-Order costumes issue

[ Edited ]

@Thirty3Three That really sets me at ease. I was about to start pulling my hairs trying to find a solution to this. And knowing others are having the same issue kinda helps in a way. Anyway, thanks but where did you get the information of Amazon having these issues? 

I should probably mention, I'm in the U.S. as well.

 

 

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Treasure Hunter
Thirty3Three
Posts: 5,598
Registered: ‎03-16-2012

Re: Amazon Pre-Order costumes issue

Many people are actually. Amazon will call be back tonorrow
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Signature!

Gex for DLC!
Check the official thread! (Moveset here too!)
Request to be a "Gex Supporter", and have your name listed to show your support! With your help, we can get Gex in PlayStation All-Stars!!

Thread:
http://community.us.playstation.com/t5/PlayStation-All-Stars-Battle/OFFICIAL-GEX-for-PSASBR-Thread-Sony-Santa-Monica-Please-Read/m-p/40066215/
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Treasure Hunter
Thirty3Three
Posts: 5,598
Registered: ‎03-16-2012

Re: Amazon Pre-Order costumes issue


JayAeDee wrote:

@Thirty3Three That really sets me at ease. I was about to start pulling my hairs trying to find a solution to this. And knowing others are having the same issue kinda helps in a way. Anyway, thanks but where did you get the information of Amazon having these issues? 

I should probably mention, I'm in the U.S. as well.

 

 


Anytime! And well, after a ton of research, everyone I've come across who ordered via Amazon, have not gotten theirs yet. I'm actually on the phone w/ Amazon, right now, discussing it :smileyhappy:

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Gex for DLC!
Check the official thread! (Moveset here too!)
Request to be a "Gex Supporter", and have your name listed to show your support! With your help, we can get Gex in PlayStation All-Stars!!

Thread:
http://community.us.playstation.com/t5/PlayStation-All-Stars-Battle/OFFICIAL-GEX-for-PSASBR-Thread-Sony-Santa-Monica-Please-Read/m-p/40066215/
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Cannon Fodder
JayAeDee
Posts: 9
Registered: ‎11-20-2012

Re: Amazon Pre-Order costumes issue

Awesome! If you can could you post what they tell you if it's important?

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Treasure Hunter
Thirty3Three
Posts: 5,598
Registered: ‎03-16-2012

Re: Amazon Pre-Order costumes issue

definitely!! :smileyhappy: They're gonna call me back, but they also said, they'll talk to the people in charge of the preorder EMAILS and will have them sent :]
----------------------------
Signature!

Gex for DLC!
Check the official thread! (Moveset here too!)
Request to be a "Gex Supporter", and have your name listed to show your support! With your help, we can get Gex in PlayStation All-Stars!!

Thread:
http://community.us.playstation.com/t5/PlayStation-All-Stars-Battle/OFFICIAL-GEX-for-PSASBR-Thread-Sony-Santa-Monica-Please-Read/m-p/40066215/
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