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First Son
Registered: 11/15/2013
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Re: Broken PlayStation 4 Systems

Nov 15, 2013
Mine is dead too. It played for about 3 hours our first day without a problem. Last night it played 20 minutes, made a loud noise, went black and wouldn't power off. It was really hot so we unplugged it, let it cool, tried turning it back on and it does the same thing in less than 5 minutes. We won ours, so I'm curious how many weeks we're going to have to wait for a replacement.
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First Son
Registered: 11/15/2013
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Re: Broken PlayStation 4 Systems

Nov 15, 2013

Hey mine has the same shut off problem is there a fix?

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Message 12 of 837 (11,149 Views)
First Son
Registered: 08/29/2009
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Re: Broken PlayStation 4 Systems

Nov 15, 2013

I have the same issue. Waited in line last night, had it paid off for awhile and now all it does is turn on and pulse blue no video or anything. I've been on the phone for an hour waiting for customer service but I'm sure i'll get the same response everyone else is getting. so disappointed, I was really excited to play 

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First Son
Registered: 03/16/2010
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Re: Broken PlayStation 4 Systems

Nov 15, 2013
http://segmentnext.com/2013/11/14/how-to-fix-ps4-freeze-crash-and-brick-issues/ This is the only confirmed method to unbricking your system (that won't turn back on after a few hours of gameplay) at this moment. Follow at your own discretion.
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First Son
Registered: 11/15/2013
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Re: Broken PlayStation 4 Systems

[ Edited ]
Nov 15, 2013

Don't forget to check that HDMI port. Kotaku fixed theirs:

 

http://kotaku.com/good-news-about-our-once-broken-ps4-1464813671

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Splicer
Registered: 02/14/2009
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Re: Broken PlayStation 4 Systems

[ Edited ]
Nov 15, 2013

Any updates porkchop? My situation is exactly the same as yours. What really irritates the **bleep** out of me is I cannot even get into Safe Mode. It just turns off instead of beeping. This will defnitely be the last launch console I ever get.

A know-it-all Sony Fanboy from way back, I live, breathe, and speak Playstation.

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First Son
Registered: 08/29/2009
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Re: Broken PlayStation 4 Systems

Nov 15, 2013

still waiting im at an hour and 40 minutes waiting. Every time i get chat support and im next it says theres no people available. 

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Splicer
Registered: 02/14/2009
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Re: Broken PlayStation 4 Systems

Nov 15, 2013
The chat button on my side isn't even active!
A know-it-all Sony Fanboy from way back, I live, breathe, and speak Playstation.

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First Son
Registered: 11/15/2013
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Re: Broken PlayStation 4 Systems

Nov 15, 2013

I have a problem where all the text and images are not displaying in HD. Text is incredibly blurry and my PS3 using same cables and TV ports runs at a much sharper resolution. Have gone into display settings and tried changing the resolution and this just makes it worse. If i change it to 480p it becomes an unreadable blur . I tried different HDMI cables and TV ports and it did not make any difference while my PS3 is running just fine. Any ideas on how to fix?

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Splicer
Registered: 02/14/2009
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Re: Broken PlayStation 4 Systems

Nov 15, 2013
Good luck with that one, I have no idea! If it was a HDMI cable issue I would suspect the entire thing would be blurry...
A know-it-all Sony Fanboy from way back, I live, breathe, and speak Playstation.

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