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First Son
Registered: 03/29/2011
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4 posts
 

Re: Broken PlayStation 4 Systems

Nov 15, 2013

Mine is flashing blue too. It doesn't go into safe mode...taking the HDD out doesn't do anything...just goddam blue goddam lights. I don't care what kind of money you have, $400 ain't chump change. I'm beyond pished. 

And I'm still waiting for support to answer the goddam phone. 

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First Son
Registered: 11/15/2013
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Re: Broken PlayStation 4 Systems

Nov 15, 2013
A Quote from Kotaku: "They'd examined our unit and they figured out the problem. A piece of metal in the system's HDMI port was supposed to have been flush with the bottom of the port but instead had been bent upward, obstructing some of the pins in the port. It had been hard to see, though I imagine we would have noticed if we'd examined the unit more closely and not given it back. Nevertheless, we were told that that PS4 had been fixed. The Sony employee testing our unit used a pin to push the small piece of metal back down. They then plugged an HDMI wire into the unit and it worked. They even brought the unit to our office so we could see for ourselves. "
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First Son
Registered: 11/15/2013
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Re: Broken PlayStation 4 Systems

Nov 15, 2013

been on hold for 1 HOUR and 4 MINS .... and counting, the chat support says its closed altho the hours says its open. This has to be more than  .4 percent

 

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First Son
Registered: 11/15/2013
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Re: Broken PlayStation 4 Systems

Nov 15, 2013

same for me

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Splicer
Registered: 11/15/2013
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Re: Broken PlayStation 4 Systems

Nov 15, 2013

For the person experiencing blurry picture. 

 

Have you updated the firmware on your tv recently?

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Message 25 of 837 (6,420 Views)
First Son
Registered: 01/15/2012
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Re: Broken PlayStation 4 Systems

Nov 15, 2013

I won my ps4 form taco bell  no video  will not go to a white bar.  Called tech support said call back today been on hold 2 hours... Will not recognize my controller will not giver me video have tried 4 cables 2 TV's and 6 different hdmi ports...

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Fender Bender
Registered: 05/24/2000
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Re: Broken PlayStation 4 Systems

Nov 15, 2013

wow... mostly Cannon Fodder accounts. Surely none of these are merely trolls.

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First Son
Registered: 11/15/2013
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Re: Broken PlayStation 4 Systems

Nov 15, 2013

You figure they would have the option to leave a callback number, if the hold is this long then it has to be a big problem, maybe not huge but I would say for each of us that are posting there has to be 10 that dont

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First Son
Registered: 11/15/2013
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Re: Broken PlayStation 4 Systems

Nov 15, 2013
Wow did you really make an account just to troll people?
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Splicer
Registered: 02/14/2009
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Re: Broken PlayStation 4 Systems

Nov 15, 2013
Good luck...I have been on hold for over one hour 15 minutes now...
A know-it-all Sony Fanboy from way back, I live, breathe, and speak Playstation.

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Message 30 of 837 (5,384 Views)
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